Hawaiian Airlines
Info Hurricane Storm Updates
Click here for more information
Waiver Policy: Typhoon Halong
Click here for more information
HawaiianMiles
How It Works Sign In Join Now
Find Flights
VIEW ROUTES & SCHEDULES

Contract of Carriage : Rule 50

Acceptance of Children

  1. Accompanied.
    Children under 12 years of age are accepted for transportation between the Continental USA and Hawaii or for travel wholly within Hawaii, when accompanied on the same flight and in the same compartment by a passenger at least 15 years of age.

    Infants occupying a seat will pay the charge noted in paragraph C below. A maximum of 1 infant is permitted for each adult. HA recommends the child be placed in an approved infant safety seat. Infants under 7 days of age will not be accepted for transportation unless a medical statement is presented stating the infant is stable for travel.
  2. Unaccompanied.
    Children under 12 and at least 5 years of age who are not accompanied on the same flight and in the same compartment by a passenger 15 years of age or over are accepted for transportation subject to the terms of the chart in this paragraph.

    Age (years)
    at last
    birthday
    Unaccompanied
    Minor Service
    Assistance
    Routing HA Mandatory Fee
    (One Way)
    1-4 Not Permitted N/A N/A
    5 – 11 Required Within the State of Hawaii US$35.00 for all flights (i.e., non-stop, direct, multi-stop, connecting service from HA to HA).
    Between the Continental US and Hawaii (non-stop, direct) US$100.00 for non-stop/direct/connecting flights
    12 – 17 Optional Within the State of Hawaii US$35.00 for all flights (i.e., non-stop, direct, multi-stop, connecting service from HA to HA).
    Between the Continental US and Hawaii (non-stop, direct) US$100.00 for non-stop/direct/connecting flights

    **Accepted for HA to HA connecting service only. No connections to or from other carriers or on code-share flights.

    In addition, the following policies have been established:

    1. The mandatory fee is payable for each flight at the time of check in. HA will accept up to two (2) children in an immediate family with the same drop-off/pick-up information for a single fee. For each additional child, the fee will be assessed for each child.
    2. Children (5-11 years old) must be brought to the airport of departure by a parent or responsible adult and who must complete the required documentation and furnish HA with satisfactory evidence, including name, phone number and address of the parent or responsible adult who will be meeting the child upon deplaning at his/her destination. The parent or guardian must accompany the child to the gate for a departing flight and remain at the gate until the flight has departed, and pick up the child at the designated area at each airport upon arrival. If the parent or responsible adult meeting the child is not the individual identified at departure, the parent or responsible adult who furnished the information at departure must immediately contact HA to provide alternate information via electronic transmission. HA will only release the child to the individual(s) named on the document.
    3. The child will not be accepted if the flight on which the child holds a reservation is expected to terminate short of or bypass his/her destination.
    4. Whether in advance or at check-in, if there is a possibility the child’s flight may be delayed, or there may be a misconnection (children 5-11 years old) for any reason, HA may change the child’s flight schedule, including departure date.
    5. Travel will not be allowed on a Hawaiian Airlines flight departing between the hours of 9:00 p.m. and 5:00 a.m. unless travel is on flights operating out of Honolulu, Hawaii, which are the only flight of the day.   Unaccompanied Minors will not be accepted for travel on the last connecting flight of the day to their final destination.
    6. Unaccompanied Minors are not accepted on:
      1. Flights to/from international destinations including American Samoa, or which require an overnight stay in order to make a connection
      2. Connecting flights to/from another carrier
        NOTE: This exception shall not apply to Unaccompanied Minors connecting on flights between Hawaiian Airlines and Empire Airlines DBA ‘Ohana by Hawaiian.
      3. Any codeshare flights
  3. Fare
    Except as provided in specific fare rules, children traveling unaccompanied or accompanied pay a full adult fare.
  4. Meet and Assist Service
    Meet and Assist Service is available and applicable for (1) passengers age 12 and above for transportation between the Continental USA and Hawaii or wholly within the State of Hawaii, or (2) qualified individuals with a disability for any route. In addition to the full adult fare applicable to such passengers, when Meet and Assist service is requested, the applicable charges in B above will also apply.

    Exception: No fee will be assessed for qualified individuals with a disability requesting the Meet and Assist service.
  5. Responsibility of Carrier
    1. For the purpose of this rule, HA will provide supervision for unaccompanied minors or passengers requesting Meet and Assist Service accepted under this program from the time of boarding until the passenger is met at deplaning at the final destination.
    2. HA will provide a special pass to ensure the guardian/parent can accompany the passenger to the gate for departure and meet the passenger upon arrival for those cities which permit access to the gate.
    3. HA will not assume any financial or guardianship responsibility for providing this service.
  6. Maximum Flight Connection Times
    The maximum ground connection time for all Unaccompanied Minors/Meet and Assist Service passengers will be 2 hours.

    Exception: If the next scheduled connecting flight exceeds 2 hours, Unaccompanied Minors/Meet and Assist Service passengers must be booked on the next scheduled flight that same day and will not be allowed on a later flight.  If that flight is not available for sale, the passenger will not be accepted for travel on that date and must be booked on another day where these conditions can be met.
MOSS2