Hawaiian Airlines
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Contract of Carriage : Rule 235

Flight Delays/Cancellations (Standby Passengers)

  1. Liability of Carrier
    Except to the extent provided in Paragraph B of this rule, HA will not be liable for failing to operate any flight according to schedule, or for changing the schedule of any flight, with our without notice to the passenger.

  2. Options of Passengers
    Whenever HA fails to operate any flight according to schedule or changes the schedule of any flight, the carrier will, at the request of the passenger:
    1. Transport the passenger on another of its flights on which space is available.

    2. Refund an amount determined in accordance with Rule 260 upon surrender of the unused portion of the ticket.
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