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Policy Update for Tsunami

Hawaiian is allowing customers who are ticketed to travel on its flights between Hawaii or the Mainland U.S. and Haneda International Airport issued on or before March 16, 2011 for travel between March 10 - April 30, 2011, to change their date of travel to any date through July 10, 2011 without any change fee or charge for difference in fare for same class of service.

Hawaiian is allowing for cancellation with no penalty for refundable and non-refundable flights to/from Haneda International Airport issued on or before March 16, 2011 with original travel dates between March 11, 2011 and April 30,2011. Changes must be made on or before July 10, 2011 to qualify for this waiver.

Please note that change fee will be waived and fare differences will not apply, provided travel is within the same class of service, i.e. Coach to Coach; First/Business to First/Business.  Waivers for changes do not apply on code-share flights.  One-time change is permitted per ticket and re-routes will not be permitted.



 

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