Hawaiian Airlines : Customer Satisfaction Feedback

» Become a member

EMAIL OR HAWAIIANMILES #

PASSWORD

Remember Me

Forgot your Miles Number or
Password? Need Help?


	Home About Us Awards and Recognition Corporate Info & Fact Sheet Customer Service Commitment History Press Investor Relations Contact Us Self-Help Customer Service Web Site Questions or Technical Support HawaiianMiles Service Center Reservations Baggage Related Inquiries Chartered Flight Service Consumer Affairs Office Employment Opportunities News Media Inquiries Investor Relations Contact Corporate Headquarters Privacy Policy Business Ethics and Conduct Help/Frequently Asked Questions Employment Opportunities Contract Of Carriage

Find Flights

Trip Type

Travelers

Departing From

Going To

Departing Date

Returning Date

See a monthly view of fares

VIEW ROUTES & SCHEDULES

Customer Satisfaction Feedback

Your opinion is important to us...

Hawaiian Airlines values your comments and feedback. Please use this electronic form to submit any comments you have regarding our airline's service or operations.

Baggage:
If you want to report a lost/damaged checked bag, click here.

Refunds:
For specific information on our policies regarding nonrefundable fares or waivers of fees, click here.

HawaiianMiles:
If you have questions or concerns about HawaiianMiles, click here.

Frequently Asked Questions:
If you need fast answers, click here to get the most updated information on traveling with us.

Comments or Inquiries:
Please fill out the fields below to let us know how we are doing.

Required information is designated with a *.

Contact Information

*First Name

*Last Name

*Address

Address 2

*City

*State

*Zip

*Country

*E-mail

Phone

Fax

Flight Information

*Primary Traveler's First Name

*Primary Traveler's Last Name

*Travel Date (mm/dd/yyyy)

*Origin

*Destination

HawaiianMiles Number (If applicable)

Flight Number

Confirmation Code

Ticket Number
173:

Comments

* My comment is regarding

* Please write your comments here (2,500 characters maximum)

(You have 2500 characters remaining.)

Overall Satisfaction
Considering all aspects of your flight experience on a scale of 1 to 5, with 5 being very satisfied and 1 being very dissatisfied, please rate your overall satisfaction with Hawaiian Airlines.

* Would you like a response

Yes

The Consumer Affairs Office will respond by email, fax, or postal mail. We will respond no later than 30 business days from receipt of this inquiry. We appreciate your patience, as some cases may require time for investigation and verification.

Thank you for providing us with your comments. We look forward to serving you on another Hawaiian Airlines flight.

You can also voice your concerns on our Customer Advocate Line toll-free at 888-246-8526 Monday through Friday between 8:00 AM and 4:30 PM HST, by fax at 808-838-6777, or by mail at the address below:

Hawaiian Airlines
Consumer Affairs Office
P. O. Box 30008
Honolulu, HI 96820

111391-MOSS4


	Flexible with your travel dates? Use this link to search for our lowest available fares over an entire month!


	Children traveling unaccompanied by an adult(18+) will need to make a reservation by calling 1-800-367-5320. Click here for Details Infant(Under the age of 2) fly free of charge (except on International flights). You are allowed 1 infant per adult. Click here for Details Passengers traveling with an infant will need to check-in at the airport to receive your infant boarding pass.