We do everything we can to get your perishables to their destination as fresh as the day you shipped them. You can help us by following the guidelines below:
• Advance booking is required.• The shipper is required to book the total number of pieces in the consignment as well as weight and dimensions of each box.• Shipment must comply with all local, state, federal and international regulations.• Cargo may be inspected to ensure that it complies with both FAA security procedures and Hawaiian Airlines packaging requirements.• Weather conditions may affect the transportation of perishable goods. Therefore, the shipper may be required to sign a perishable disclaimer. • Air waybill must list 24-hour telephone contact information for both shipper and consignee.
• Shipments must have appropriate labels on boxes.• Boxes should indicate any temperature constraints if applicable.• Each piece must be legibly and durably labeled with the names and addresses of the both the shipper and consignee.• Shipments must be prepared or packaged to ensure safe transportation with ordinary care in handling.
If you need additional information, please call us at1-877-HA-CARGO1-877-422-2746
Other Helpful Links
» Hawaii Regulations» Container Specifications» Aircraft Specifications» Cargo Contract of Carriage