1. Miles are credited to the HawaiianMiles frequent flyer account shown on the front of your Hawaiian Airlines Visa cards.
2. Miles are credited to your frequent flyer account only after your purchases appear on your Hawaiian Airlines Visa card statement.
3. Crediting to your frequent flyer account occurs 30 to 60 days after you pay with your Hawaiian Airlines Visa card, net of any refunds or credits. HawaiianMiles XtraMiles appear in your quarterly HawaiianMiles frequent flyer mileage statement generally in the month following the appearance of the purchase in your monthly credit card statement.

1. Refunds and credits against payments made from HawaiianMiles XtraMiles Partners during the period that they are participating in the HawaiianMiles XtraMiles program result in reversals of miles earned.
2. Such reversals show as a negative amount in your HawaiianMiles frequent flyer mileage statement unless XtraMiles earned during the period from the same Partner exceed the reversed miles, in which case the frequent flyer mileage statement will show a net amount.
3. In the event that payments to HawaiianMiles XtraMiles Partners do not result in XtraMiles earned 60 days after the time of payment, contact the HawaiianMiles Service Center. HawaiianMiles Service Center can investigate such discrepancies for retroactive crediting when you present the original charge receipt displaying the name of merchant, date, charge amount, credit card number and authorization code, and HawaiianMiles Service Center is able to verify that the payment was reflected as a charge on your Hawaiian Airlines Visa cards statement. Send your mileage inquiry and original receipt to the HawaiianMiles Service Center, Attention: HawaiianMiles XtraMiles Retro, P.O. Box 30008, Honolulu, HI 96820.

Program Changes