Hawaiian Airlines
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HawaiianMiles Membership Levels

Hawaiian Airlines Frequent Flyer Program

Sign up for free and immediately start reaping HawaiianMiles travel benefits—and when the frequent flyer miles start adding up, so do the elite privileges with our Pualani Gold and Pualani Platinum programs.

HawaiianMiles Membership Card – Earn Frequent Flyer Miles!

HawaiianMiles Membership

  • No Prerequisites
  • Anyone Qualifies
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Pualani Gold Membership Card

Pualani Gold Membership

  • Fly 30 Segments or...
  • Fly 20,000 Flight Miles*
Pualani Platinum Membership Card

Pualani Platinum Membership

  • Fly 60 Segments or...
  • Fly 40,000 Flight Miles*
Member Benefits Pualani
Platinum		 Pualani
Gold		 Premier
Club
No blackout dates for mileage rewards checked checked checked
Special ID Card with associated special handling checked checked checked
RESERVATION RELATED BENEFITS
More seats available for selection at time of booking reservations checked checked checked
Discounted E-Awards when booking online at HawaiianAirlines.com checked checked checked
Priority routing & handling when calling Exclusive Reservations Line (must key-in your membership number for priority routing.) checked checked checked
Guaranteed Neighbor Island Economy Class seat up to 72 hours prior to departure when booking a revenue E-ticket checked    
SERVICES
Premier Club/First Class Check-In Line in Honolulu & Neighbor Island Airport checked checked checked
Premier Club Lounge access - Honolulu, Hilo, Kona, Kahului, Lihu'e, Los Angeles** checked checked checked
Access to other airline lounges on International routes where available. Member must check with an HA agent at the check-in counter. checked checked  
Priority Security Lines - Honolulu, New York, Oakland, Phoenix, Portland, Sacramento, San Diego, San Francisco, San Jose, and Seattle (members must present elite membership card and boarding pass to TSA agent) checked checked checked
Priority Baggage Handling checked checked checked
FLIGHT-RELATED BENEFITS
Check-In Baggage Allowance (Applies to member only. Applicable overweight and excess baggage fees will apply.) First 3 bags First 2 bags First 2 bags
Bonus Frequent Flyer Miles when traveling on a revenue ticket 100% 50%  
Priority Pre-Boarding on flights before general boarding checked checked checked
Complimentary upgrades to First Class for Neighbor Island flights on the day of departure checked    
Discounted upgrades with online check-in 24 hours prior to departure for North America flights on Hawaiian Airlines checked checked  
One complimentary “Unlimited TV & More” entertainment pack on our A330 planes when you fly on our North America routes. This pack features a variety of classic movies, TV shows, music, and games. To learn more, click here. checked checked checked
Neighbor Island Same Day Standby for an earlier flight with no fee. (Luggage must travel on the same flight as the passenger. If you have carry-on luggage only, check with the agent at the Service Counter in the gate area no later than 30 minutes before flight departure. Fares with a standby restriction are not eligible. Unaccompanied minors do not qualify for standby privileges.) checked checked  
Complimentary Preferred Seats for member plus one (1) guest traveling on the same itinerary for flights between Hawaii and North America (Based on availability and in priority of status (Platinum, then Gold) on a first-come, first-served basis. Preferred seats on a 767 aircraft are designated as the Exit row and on the A330 the Exit and Bulkhead rows. To list for a Preferred Seat, member must advise the Customer Service desk agent in the departure gate area.) checked checked  
QUALIFICATIONS
  Travel 60 segments or 40,000 miles* Travel 30 segments or 20,000 miles* Purchase new membership for annual fee of $299 or 40,000 miles. Enroll now.
A member may not hold more than one elite membership type. Membership will automatically default to the higher level.

 

*This applies to flights scheduled and operated by Hawaiian Airlines and does not apply to charter flights, airline partner flights, HawaiianMiles partners, or bonus miles. Qualification for Pualani status is required each year based on miles or segments flown between January 1 through December 31 of the year prior. Members that qualify will receive full benefits for the next year.

**The Los Angeles International Airport has informed us that they are planning to renovate the airport elevators including the Hawaiian Airlines Los Angeles Premier Club elevator starting on Monday, June 3, 2013. The renovations are expected to be complete by Tuesday, October 29, 2013. Customers will need to use the service elevator, located at the base of the stairs through the double doors, in order to get to the mezzanine level. Efforts are currently underway to improve conditions of the service elevator and to restrict use during lounge operation hours to customers only. We apologize for the inconvenience and appreciate your patience as the Los Angeles International Airport conducts its renovations.

Still Have Questions?
Visit the HawaiianMiles FAQ Page or contact HawaiianMiles Service Center at 1-877-HA-MILES.

 
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