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Retroactive Flight Miles - Credit for flights already taken

HawaiianMiles members can still earn miles for flights already taken. If you have not yet traveled, simply provide your HawaiianMiles account number upon check-in to earn credit.

Hawaiian Airlines passengers, who are interested in earning HawaiianMiles, can join now to obtain a membership number.


You are a current HawaiianMiles member.
You have traveled on a Hawaiian Airlines flight within the past 120 days.

You have purchased a ticket that qualifies for frequent flyer miles.
(Tickets purchased at discounted rates, through wholesale travel companies or website promotions may not qualify for mileage credits. Award tickets or tickets purchased using mileage do not qualify for mileage credit.)

You checked your HawaiianMiles statement online and your recent flights on Hawaiian Airlines were not posted to your account.

If you have met the above eligibility requirements, please complete the request form below. List all passengers with their own HawaiianMiles account number and specific flight information. If all passengers have the same travel itinerary, please submit one form only.

To request mileage for flights flown on Hawaiian Airlines partner airlines, contact the partner directly. Partner flight credits requested through this form will not be processed.

Required information is designated with an asterisk (*).

Personal Information


Flight Information


* (mm/dd/yyyy)

* (mm/dd/yyyy)

Due to the high volume of requests, please allow 8-10 weeks for us to research and confirm before credit is to be posted to your account. You may confirm your flight activity credits on your statement on-line by logging into your My HawaiianMiles account with your 9-digit account number and password.

Non-members who've flown on Hawaiian Airlines can sign up for HawaiianMiles membership and receive mileage credit up to 30 days prior to new membership (on purchased ticket only).

To request mileage for flights flown on Hawaiian Airlines partner airlines, contact the partner directly.

Mileage credit may not be posted to your account if there are any discrepancies on your request.

You will not receive a response to this request. If you require a response, please go to the Contact Us page.

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