Issued: August 6, 2014
Passengers who are ticketed for system-wide travel on HA flights on August 7 or August 8, 2014, will be permitted one-time reservation change with waiver of change fee provided that:
Applicable difference in fare(s) will be waived provided that change is made to same compartment and there is no change to origin and destination. Reroutes are permitted with change fee waived and will be subject to applicable fare difference.
Normal refund rules will apply. Applicable cancellation fees for refundable tickets will not be waived and refunds are not permitted on non-refundable tickets related to this event.
**In the event that a pre-sold Extra Comfort or Preferred Seat is not available on the new flight or the reservation is cancelled, the Extra Comfort or Preferred Seat fee will be refunded.
***Travel agencies may process ticket exchanges subject to the terms of this bulletin, provided that: