Traveling With Service Animals
General Conditions of Acceptance
Hawaiian Airlines will not transport animals on non-stop flights from the Continental United States to the neighbor islands. Due to animal quarantine laws, all animals must follow proper entry guidelines by entering the State via the airport animal quarantine holding facility in Honolulu. Hawaiian Airlines will accept for transportation, domestic cats, dogs and household birds. Any other animals will not be accepted. The transportation of these live animals is subject to certain conditions of acceptance and charges as listed below.
EXCEPTION: This rule does not apply to the transportation of live animals pursuant to 14 CFR Part 382. For information regarding service, comfort and/or emotional support animals, please view our section Service Animals.
The passenger must make all arrangements and assume full responsibility for complying with any applicable laws, customs, and/or other governmental regulations, requirements or restrictions of the state to which the animal is being transported. Please contact the appropriate State governmental agency for additional regulations and requirements.
The passenger must make all arrangements and assume full responsibility for complying with any applicable laws, customs, and/or other governmental regulations, requirements or restrictions of the country or territory to which the animal is being transported.
- Tahiti (PPT): Hawaiian Airlines is prohibited from transporting any animals into Tahiti (PPT) without an import authorization from the Governor. For more information please contact the Service du développement rural de Polynésie française Tel: (689) 42-81-47.
- Pago Pago, American Samoa (PPG): Hawaiian Airlines may transport animals to Pago Pago provided the animal originated in a country designated as "rabies-free" and is accompanied by an import permit from the American Samoa Department of Agriculture. A copy of this permit must accompany the animal. Dogs and cats originating from the continental United States must spend at least 120 days in quarantine in Honolulu before they are acceptable for transportation into American Samoa. For more information please contact the American Samoa Department of Agriculture.
- Sydney, Australia / Other International Destinations: Hawaiian Airlines does not accept animals for transport.