Sign up for free and immediately start reaping HawaiianMiles travel benefits—and when the frequent flyer miles start adding up, so do the elite privileges with our Pualani Gold and Pualani Platinum programs.
Next additional bag charged at 4th bag fee
Next additional bag charged at 3rd bag fee
See chart below for details, or click here.
Luggage must travel on the same flight as the passenger. If you have carry-on luggage only, check with the agent at the Service Counter in the gate area no later than 30 minutes before flight departure. Fares with a standby restriction are not eligible. Unaccompanied minors do not qualify for standby privileges.
 Complimentary Preferred Seat upgrades are based on availability on Neighbor Island, North America (767 - Phoenix, Sacramento, and San Jose; A330 - Las Vegas, Los Angeles, Oakland, Portland, San Diego, San Francisco and Seattle) and select International flights (A330 - Auckland, New Zealand; Osaka, Japan; Papeete, Tahiti; Sydney, Australia; Taipei, Taiwan; and Tokyo/Haneda, Japan) operated by Hawaiian Airlines. Aircraft type per flight destination may be subject to change. North America & International Flights: Pualani Platinum or Pualani Gold members may list themselves for a complimentary seat (based on availability) with an agent at the customer service podium in the gate area. Preferred Seats will be assigned to Pualani Platinum members first, then Pualani Gold members. Neighbor Island Flights: Preferred Seats are available for $10. If a First Class upgrade is not available and you're a Pualani Platinum member, you can select a complimentary Preferred Seat on flights operated by Hawaiian Airlines, during check-in on the web/kiosk or request a seat with an Airport Customer Service agent.
 Each complimentary First Class/Business Class upgrade certificate entitles the Pualani Platinum member to a one-way upgrade on North America/International flights operated by Hawaiian Airlines and is subject to availability at the time of redemption (refer to chart above). An additional certificate may be redeemed to upgrade Pualani Platinum member’s travel companion on the same itinerary/reservation code. Member may redeem two (2) certificates for round-trip travel, or a maximum total of four (4) certificates if including member’s travel companion. To redeem, the Pualani Platinum member must call the Exclusive Reservations Line (1-800-713-1220) within 72 hours (3 days) and up to 4 hours prior to departure.
A member may not hold more than one elite membership type. Membership will automatically default to the higher level.
*This applies to flights scheduled and operated by Hawaiian Airlines and does not apply to charter flights, airline partner flights, HawaiianMiles partners, or bonus miles. Qualification for Pualani status is required each year based on miles or segments flown between January 1 through December 31 of the year prior. Members that qualify will receive full benefits for the next year.