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UPDATED: Tuesday, January 27, 2015 9:40:00 AM HST

East Coast Winter Storm Juno Update

Guests are advised to check www.HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare flights to/from JFK/BOS/BUF/DCA/EWR/IAD/PHL/PWM/ROC/SYR on January 26 through January 28, 2015 will be permitted one-time reservation change with waiver of change fee provided that:  

  • Ticket was issued on/before January 25, 2015
  • Affected flight(s) is/are scheduled for travel on January 26 through January 28, 2015
  • Change must be ticketed on/before January 30, 2015, to new flights on/before January 30, 2015
  • Handling fee for changes made to TTY tickets will be waived

In addition, for changes made to new flights that commence on/before January 30, 2015, any resulting difference in fare(s) will be waived provided that change is made to same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination.

For travel after January 30, 2015, change fee will be waived and difference in fare will apply.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.