Hurricane Irma Update

Posted: 2017-09-12 12:43 PM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare** flights to/from/via Orlando International Airport (MCO)/Fort Lauderdale–Hollywood International Airport (FLL), or on HA/OA (Hawaiian Airlines/Other Airlines) itineraries for travel to/from/via Florida, North Carolina, South Carolina, Georgia, and Alabama, (see note ** below) on a Hawaiian Airlines ticket, between September 7, 2017, and September 30, 2017, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before September 7, 2017
  • Affected flight(s) is/are originally scheduled for travel on or before September 30, 2017
  • Changes must be made and reticketed for new flights no later than September 30, 2017

In addition, for changes made on or before September 30, 2017, to new flights, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination. For changes made to new flights after September 30, 2017, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.

**For HA/OA itineraries that include travel to/from/via Florida/North Carolina/South Carolina/Georgia/Alabama:

  • Only the change fee will be waived and the original booking class (or lower) must be available on the new HA flight(s).
  • Rebooked travel is permitted within six (6) months of original flight date.
  • Change(s) will be subject to applicable fare difference.
  • This waiver will not apply to OA flight changes and refunds of OA flights are not permitted.
  • Proof of travel for OA portions of travel to/from Florida, ***North Carolina, South Carolina, Georgia, and Alabama must be provided to an HA representative to qualify for this waiver.

Posted: 2017-09-08 6:11 PM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare (HA/HA) flights to/from/via Orlando International Airport (MCO)/Fort Lauderdale–Hollywood International Airport (FLL), or on Hawaiian Airlines/Other Airlines (HA/OA) itineraries for travel to/from/via Florida on a Hawaiian Airlines ticket*, between September 7, 2017, through September 17, 2017, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before September 7, 2017
  • Affected flight(s) is/are originally scheduled for travel on or before September 17, 2017
  • Changes must be made and reticketed for new flights no later than September 19, 2017

In addition, for changes made on or before September 19, 2017, to new flights, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.

*For HA/OA itineraries that include travel to/from/via Florida:

  • Only the change fee will be waived and the original booking class (or lower) must be available on the new HA flight(s).
  • Rebooked travel is permitted within six (6) months of original flight date.
  • Change(s) will be subject to applicable fare difference.
  • OA flights must be included on Hawaiian Airlines ticket numbers beginning with 173, and waiver provisions will only apply to portion(s) of travel on HA/HA.
  • This waiver will not apply to OA flight changes and refunds of OA flights are not permitted.
  • Proof of travel for OA portions of travel to/from Florida must be provided to an HA representative to qualify for this waiver.

Posted: 2017-09-07 1:22 PM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare flights to/from/via:

  • Orlando International Airport (MCO)
  • Fort Lauderdale–Hollywood International Airport (FLL)

between September 7, 2017, through September 17, 2017, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before September 7, 2017
  • Affected flight(s) is/are originally scheduled for travel on or before September 17, 2017
  • Change must be rebooked and ticketed for new flights no later than September 19, 2017

In addition, for changes made to new flights on or before September 19, 2017, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.