Northern California Wildfires Travel Waiver Update

Posted: 2017-10-16 11:56 PM HST

Guests are advised to check www.HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare flights to/from/via the following California Bay Area airports:

  • Sacramento International Airport (SMF)
  • San Francisco International Airport (SFO)
  • Oakland International Airport (OAK)
  • Norman Y. Mineta San Jose International Airport (SJC)

between October 9, 2017, and October 18, 2017, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before October 9, 2017
  • Affected flight(s) is/are originally scheduled for travel on October 9, 2017, and October 18, 2017
  • Changes must be made and reticketed for new flights no later than October 23, 2017

In addition, for changes made on or before October 23, 2017, to new flights, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination. For changes made to new flights after October 23, 2017, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.


Posted: 2017-10-13 10:44 AM HST

Guests are advised to check www.HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare flights to/from/via the following California Bay Area airports:

  • Sacramento International Airport (SMF)
  • San Francisco International Airport (SFO)
  • Oakland International Airport (OAK)
  • Norman Y. Mineta San Jose International Airport (SJC)

between October 9, 2017, and October 15, 2017, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before October 9, 2017
  • Affected flight(s) is/are originally scheduled for travel on October 9, 2017, and October 15, 2017
  • Changes must be made and reticketed for new flights no later than October 20, 2017

In addition, for changes made on or before October 20, 2017, to new flights, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination. For changes made to new flights after October 20, 2017, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.


Posted: 2017-10-11 1:31 PM HST

Guests are advised to check www.HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare flights to/from/via the following California Bay Area airports:

  • Sacramento International Airport (SMF)
  • San Francisco International Airport (SFO)
  • Oakland International Airport (OAK)
  • Norman Y. Mineta San Jose International Airport (SJC)

between October 9, 2017, and October 12, 2017, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before October 9, 2017
  • Affected flight(s) is/are originally scheduled for travel on October 9, 2017, and October 12, 2017
  • Changes must be made and reticketed for new flights no later than October 15, 2017

In addition, for changes made on or before October 15, 2017, to new flights, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination. For changes made to new flights after October 15, 2017, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.


Posted: 2017-10-09 4:12 PM HST

Guests are advised to check www.HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines or Hawaiian Airlines codeshare flights to/from/via the following California Bay Area airports:

  • Sacramento International Airport (SMF)
  • San Francisco International Airport (SFO)
  • Oakland International Airport (OAK)
  • Norman Y. Mineta San Jose International Airport (SJC)

between October 9, 2017, and October 10, 2017, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before October 9, 2017
  • Affected flight(s) is/are originally scheduled for travel on October 9, 2017, and October 10, 2017
  • Changes must be made and reticketed for new flights no later than October 13, 2017

In addition, for changes made on or before October 13, 2017, to new flights, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination. For changes made to new flights after October 13, 2017, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.