Travel Waiver for Hawaii Island Volcanic Activity

Posted: 2018-05-15 12:56 PM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines flights to/from Hilo, Hawaii (ITO) or Kona, Hawaii (KOA) between May 3, 2018, and May 31, 2018, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before May 4, 2018
  • Affected flight(s) is/are originally scheduled for travel on May 3, 2018 through May 31, 2018
  • Changes must be ticketed for new flights no later than June 7, 2018
  • New travel must commence no later than June 7, 2018

In addition, for changes made to new flights on or before June 7, 2018, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First Class to First Class) and there is no change in origin and destination. For changes made to new flights after June 7, 2018, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.


Posted: 2018-05-11 9:55 AM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines flights to/from Hilo, Hawaii (ITO) or Kona, Hawaii (KOA) between May 3, 2018, and May 20, 2018, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before May 4, 2018
  • Affected flight(s) is/are originally scheduled for travel on May 3, 2018 through May 20, 2018
  • Changes must be made and reticketed for new flights no later than May 27, 2018

In addition, for changes made to new flights on or before May 27, 2018, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First Class to First Class) and there is no change in origin and destination. For changes made to new flights after May 27, 2018, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.


Posted: 2018-05-05 1:03 AM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines flights to/from Hilo, Hawaii (ITO) or Kona, Hawaii (KOA) between May 3, 2018, and May 13, 2018, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before May 4, 2018
  • Affected flight(s) is/are originally scheduled for travel on May 3, 2018 through May 13, 2018
  • Changes must be made and reticketed for new flights no later than May 20, 2018

In addition, for changes made to new flights on or before May 20, 2018, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First Class to First Class) and there is no change in origin and destination. For changes made to new flights after May 20, 2018, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.


Posted: 2018-05-04 9:53 AM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines flights to/from Hilo, Hawaii (ITO) or Kona, Hawaii (KOA) between May 3, 2018, and May 6, 2018, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before May 3, 2018
  • Affected flight(s) is/are originally scheduled for travel on May 3, 2018 through May 6, 2018
  • Changes must be made and reticketed for new flights no later than May 13, 2018

In addition, for changes made to new flights on or before May 13, 2018, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First Class to First Class) and there is no change in origin and destination. For changes made to new flights after May 13, 2018, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.


Posted: 2018-05-03 8:40 PM HST

Guests are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, guests holding tickets for travel on Hawaiian Airlines flights to/from Hilo, Hawaii (ITO) or Kona, Hawaii (KOA) between May 3, 2018, and May 4, 2018, will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before May 3, 2018
  • Affected flight(s) is/are originally scheduled for travel on May 3, 2018 and May 4, 2018
  • Changes must be made and reticketed for new flights no later than May 11, 2018

In addition, for changes made to new flights on or before May 11, 2018, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First Class to First Class) and there is no change in origin and destination. For changes made to new flights after May 11, 2018, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All changes must be made by calling our Reservations Department at 1-800-367-5320.