All guests, US Citizens and Non-US Citizens traveling to the United States must complete the CDC Passenger Contact Tracing form. The CDC Passenger Contact Tracing Form will be collected by a Hawaiian Airlines Customer Service Agent on departure.

If you are travelling to the U.S. under the Visa Waiver Program, you will be required to obtain an Electronic Travel Authorization to board the aircraft. You should apply for an Electronic Travel Authorization (ESTA) if you are from a country that participates in the Visa Waiver Program.

If you check in at a Domestic Australian Airport and hold a valid Boarding Card for your Hawaiian Airlines flight, please proceed directly to the gate when you arrive at the International Terminal. An Hawaiian Airport Customer Service Agent will need to verify your documents before you can board your flight.

Japan has relaxed its border measures, allowing visitors to enter the country without obtaining a visa. Beginning April 29, 2023 JST, travelers to Japan will no longer be required to provide proof of COVID-19 vaccination or a pre-departure inspection certificate. For more information, please click here.

Starting on May 8, 2023 JST, there will be no on-arrival test for travelers and returnees with COVID-19. Please note that it is recommended that guests traveling into the country still register on the Visit Japan Web page in advance to submit their declarations electronically.