Políticas de viaje flexibles
Hurricane Nolo Waiver

We are offering a flexible travel policy if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From:
Hilo, HI (ITO)
Tickets Purchased On / Before:September 23, 2026
Original Travel Dates:September 24, 2026 - September 27, 2026
New Travel Dates:September 23, 2026 - September 30, 2026
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • Your flight can only be rebooked onto Alaska, Hawaiian, Horizon, or SkyWest as Alaska flights.
  • If you purchased a nonrefundable First Class, Main, Saver, or award ticket, you may:
    • Change your trip without a fee. No difference in fare will apply for new travel through September 30, 2026, in the same cabin.
    • Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".

No difference in fare will apply for new travel on all flights through September 30, 2026, in the same cabin. Additional taxes may apply. Tickets must be exchanged prior to the departure of your original flight. This waiver is valid only for tickets issued on 027 ticket stock.

If your client chooses not to travel, tickets may also be refunded to the original form of payment.

If your client may also choose to keep the ticket value for later use, you can change a ticket beyond the "reissue by" date of the event waiver. Original flights must be canceled on or before the “reissue by” date in the waiver. Place the original event waiver in the tour code box at the time of reissue to allow changes to a Saver fare. Any difference in fare and taxes will apply. The reissue must be completed within one year from the original purchase date. Original ticket value is good for 1 year from original outbound travel date.

  • Tickets must be canceled prior to the departure of original flight.
  • New travel must be completed by September 30, 2026 to qualify for add-collect waiver.
  • For travelers who do not yet have new travel plans, please cancel all itinerary segments, including waitlists and hold the ticket value until they are ready to reissue. You may also refund the ticket to the original form of payment.
  • The waiver code must be included in the tour code box at the time of reissue.
  • Do not issue the ticket credit in the form of an MCO.
  • Add collect for travel after September 30, 2026, all other fare rules and current taxes will apply.
  • This waiver does not apply to same day confirmed changes

View travel agent FAQ's

Waiver code: KITOSTORM0926

Mi vuelo fue cambiado o cancelado
Para los huéspedes que vuelan con Hawaiian Airlines, por favor llame al 1-800-367-5320 o contáctenos a través de chat en vivo o mensaje de texto.

Si su vuelo se ve afectado por un cambio de horario, lo trasladaremos al próximo vuelo disponible. Si el nuevo vuelo se ajusta a sus planes, ¡genial! Nos veremos a bordo.

Si su nuevo horario de vuelo representó un cambio de más de una hora, tiene algunas opciones:
  • Cambiar su vuelo en línea a uno que se adapte mejor a su horario, hasta 1 día antes o después.
  • Cancelar su viaje en línea y recibir un reembolso* en su forma de pago original.

Si su vuelo fue cancelado, lo trasladaremos al siguiente vuelo disponible. Si el nuevo vuelo se ajusta a sus planes, ¡genial! Nos veremos a bordo.

De lo contrario, tiene algunas opciones:
  • Cambiar su vuelo en línea a uno que se adapte mejor a su horario, hasta 7 días antes o después.
  • Cancelar su viaje en línea y recibir un reembolso* en su forma de pago original.
  • Contactarnos para cancelar su viaje y recibir un crédito para viajes futuros.

Y recuerde, si sus planes cambian en cualquier momento, no se cobran cargos por cambiar o cancelar viajes con tarifas de Cabina Principal y Primera Clase. Puede aplicarse una diferencia de tarifa.

* Tenga en cuenta que para calificar para un reembolso al método de pago original, debe tener una reserva activa en el vuelo afectado. Si usted canceló voluntariamente su viaje y recibió un crédito para un viaje futuro antes de la cancelación del vuelo, no es elegible para recibir un reembolso.
Avisos estatales

Hawái

Restricciones de mascotas en Hawaii

Debido a las fuertes turbulencias en distintas épocas del año, Alaska Airlines limita la cantidad de perros y gatos aceptados como equipaje facturado en vuelos hacia o desde Hawái. Esta restricción no se aplica a los perros y gatos aceptados para viajar en la cabina. Consulte aquí para conocer las restricciones.