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The following terms and conditions govern member participation in Hawaiian Airlines’ HawaiianMiles frequent flyer program. It is the members’ responsibility to read, understand and follow all of the terms and conditions of the HawaiianMiles program. Changes to the HawaiianMiles program may occur at any time and without prior notification to the membership. Members must monitor the Hawaiian Airlines website for any changes to the HawaiianMiles program. Hawaiian Airlines reserves the right to interpret and apply these terms and conditions in its sole discretion.
In no event shall Hawaiian Airlines or their respective officers, directors, employees and representatives be liable to any member, or anyone claiming through a member, for any direct, indirect, punitive, exemplary, reliance, or consequential damages arising out of acts or omissions by Hawaiian Airlines, any Hawaiian Airlines partner, or HawaiianMiles members in connection with HawaiianMiles program. If Hawaiian Airlines and/or any HawaiianMiles partner improperly deny a member mileage credit, travel award or some other benefit, the member’s exclusive remedy shall be the issuance of the improperly denied credit, award or benefit, if available, or such alternative, comparable benefit as determined by Hawaiian Airlines or the HawaiianMiles Partner, as the case may be, in its sole discretion.
Restaurants, Shopping, Services & Activities categories for HawaiianMiles Partners only
IMPORTANT: The amount of mileage earnings in Travel and Program categories and method of payment varies among Travel and Program partners. Call the HawaiianMiles Service Center for more information. Toll-free 1-877-HA-MILES (426-4537).
†When using a Bankoh Hawaiian Airlines debit card, you must sign for or select Credit for purchases to qualify for HawaiianMiles Cardholder Exclusive partner mileage offer.
Participating HawaiianMiles Cardholder Exclusive Partners are subject to change at any time. Visit our web site at HawaiianAirlines.com for the most current listing.
HawaiianMiles and HawaiianMiles Cardholder Exclusive Administrators reserve the right to change the program terms and conditions at any time without notice. HawaiianMiles and HawaiianMiles Cardholder Exclusive Administrators will not be responsible in the event of acts of God, fire, casualties, strike, merchant closure or other actions taken by participating merchants or other events beyond the control of HawaiianMiles and HawaiianMiles Cardholder Exclusive Administrators.
The HawaiianMiles Cardholder Exclusive promotion is solely owned and operated by Hawaiian Airlines and the HawaiianMiles Cardholder Exclusive Administrators.
HawaiianMiles Service Center
P.O. Box 30008, Honolulu, HI 96820
Phone: 838-5333 (Oahu)
Toll Free: 1-877-HA-MILES (426-4537)
*Terms and Conditions may change without notice.