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Pualani Elite Benefits
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| Member Benefits |
 Pualani Platinum |
 Pualani Gold |
|
|---|---|---|---|
| Qualifications | |||
| Travel 60 segments or 40,000 miles * | Travel 30 Segments or 20,000 miles * | ||
| Reservation-Related Benefits | |||
| Complimentary access to preferred seats (member and up to six travel companions on same reservation) | |||
| Discounted awards when booking online at HawaiianAirlines.com | |||
| Priority routing & handling when calling Exclusive Reservations Line | |||
| Neighbor Island Economy Class seat guaranteed up until 72 hours
prior to departure when a revenue e-ticket booking |
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| Services | |||
| Premier Club / First Class check-in line (member + 2 guests) | |||
| Premier Club access - Honolulu, Hilo, Kona, Kahului, Lihue (member + 2 guests) | |||
| Priority TSA Security Lines where available1 | |||
| Priority baggage handling | |||
| The Plumeria Lounge access when departing Honolulu to Japan, Korea, Australia, or New Zealand (member + 1 guest)2 | |||
| Access to select international partner lounges (member + 1 guest) | |||
| Flight-Related Benefits | |||
| Standard check-in baggage allowance on Hawaiian Airlines operated flights. Excess size/weight or special item charge may apply. (member only)3 | First 3 Bags | First 2 Bags | |
| Earn 500 miles on Neighbor Island flights4 | |||
| Bonus miles when traveling on a revenue ticket.5 | 100% | 50% | |
| Priority Boarding on flights (member + 2 guests) Platinum/Gold members are allowed 2 guests for boarding. While in line, notify agent of your guest(s). |
Zone 1 | Zone 2 | |
| Complimentary upgrades (See chart below for details) |
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| Discounted First Class day of departure upgrades | |||
| Neighbor Island same-day standby for an earlier flight with no fee6 | |||
Complimentary Upgrades
Extra Comfort Upgrades
Extra Comfort seats on our Airbus A330, A321neo and Boeing 717 aircraft offer more legroom, priority services and
additional amenities to make your travel experience more comfortable. Learn more.
| Route | Description | Pualani Platinum | Pualani Gold |
|---|---|---|---|
| Neighbor Island North America International |
Complimentary upgrade available at check-in, 24 hours prior to departure (subject
to availability on a first-come, first-served basis). Learn more |
Member and up to six (6) travel companions | Member only |
First / Business Class Upgrades
Take in the sights, sounds and flavors of the Islands from your contemporary reclining or lie-flat seat.
| Route | Description | Pualani Platinum | Pualani Gold |
|---|---|---|---|
| Neighbor Island | Complimentary upgrades to First Class are available at check-in, 24 hours prior
to departure. If available,a First Class seat will be automatically assigned. Learn more |
Member only | - |
Upon earning Pualani Platinum status, members receive certificates that can be redeemed for one-way upgrades to First Class on North America flights or Business Class on International flights. Learn more.
| Upgrade certificates | Flight activity | ||
|---|---|---|---|
| Two (2) | Fly 40,000 flight miles or 60 segments | ||
| Six (6) | Fly 75,000 flight miles | ||
| One (1) | Every additional 10,000 flight miles after 75,000 (example: 85k, 95k, 105k, etc.) | ||
| Route | Description | |
|---|---|---|
| North America International |
One (1) certificate is good for a one-way flight between Hawaii and
any Hawaiian Airlines destination that is less than or equal to 3,500 flight miles. Two (2) certificates are good for a one-way flight between Hawaii and any Hawaiian Airlines destination that is greater than 3,500 flight miles. |
|
A member may not hold more than one elite membership type. Membership will automatically default to the higher level.
*This applies to flights scheduled and operated by Hawaiian Airlines and does not apply to charter flights, airline partner flights, HawaiianMiles partners, or bonus miles. Qualification for Pualani Elite status is required each calendar year. Members that qualify in the current year will receive full benefits for the following year. Pualani Elite members will be subject to the terms and conditions of the Pualani Elite program. Qualifying flights must be earned on a revenue fare that earns HawaiianMiles. Mileage award travel, promotional tickets, or industry discounted tickets are not eligible.
1Priority TSA Security Lines are located in Honolulu, New York, Oakland, Phoenix, Portland, Sacramento, San Diego, San Francisco, San Jose, and Seattle. Must present proof of Pualani Elite status via mobile app or boarding pass to TSA agent.
2Pualani Platinum members must be traveling on a main cabin ticket departing Honolulu to Japan, Korea, Australia, or New Zealand. Please present your boarding pass to the lounge agent prior to entering the lounge.
3Baggage Rules and Restrictions apply.
4When traveling on a Main Cabin Basic fare between the Hawaiian Islands, you will earn the standard flight miles.
5Excludes Main Cabin Basic tickets. Bonus miles earned do not count toward future elite status qualification.
6Same-day standby benefit between the Hawaiian Islands not applicable when traveling on a Main Cabin Basic fare.