- Full Text
- Rule 1: Application of Tariff
- Rule 2: Emergency Situations
- Rule 3: Schedules and Operations
- Rule 4: Restricted Items
- Rule 5: Definitions
- Rule 10: Passports and Visas - Responsibility of Passenger
- Rule 35: Refusal to Transport
- Rule 40: Electronic Surveillance of Passengers and Baggage
- Rule 50: Acceptance of Children
- Rule 55: Service Animals
- Rule 90: Oxygen
- Rule 95: Claims
- Rule 96: Customer Advocate Issues
- Rule 100: Tickets - General
- Rule 105: Ticket Validity
- Rule 115: Confirmation of Reserved Space
- Rule 135: Cancellation of Reservations
- Rule 150: Application of Fares - General
- Rule 160: Currency
- Rule 170: Round-Trip Fares
- Rule 175: Circle-Trip Fares
- Rule 180: Stopovers
- Rule 185: Routings
- Rule 187: Minimum Fares
- Rule 190: Acceptance of Baggage: General
- Rule 195: Conditions and Charges for Acceptance of Special Items
- Rule 200: Conditions and Charges for Acceptance of Live Animals
- Rule 205: Checked and Carry-On Baggage
- Rule 215: Cabin-Seat Baggage and Charges
- Rule 220: Baggage - General Conditions of Acceptance
- Rule 225: Baggage Charges
- Rule 230: Liability - Baggage
- Rule 235: Flight Delays/Cancellations (Standby Passengers)
- Rule 240: Flight Delays/Cancellations (Confirmed Passengers)
- Rule 245: Denied Boarding Compensation
- Rule 255: Rerouting
- Rule 260: Involuntary Refunds
- Rule 270: Voluntary Refunds
- Rule 275: Foreign Currency Refunds
- Rule 392: Returned Check Charge
B) Regulatory restrictions. HA will not accept as checked or carry-on baggage any article which is listed in the DOT hazardous materials regulations (49 CFR 171-177); the International Civil Aviation Organization Technical Instruction for the Safe Transport of Dangerous Goods by air and/or the IATA Dangerous Goods Regulations (See Rule 190(A)(3) for exception for dry ice). In addition, HA will not accept any item for carriage either as carry-on or as checked baggage that may be deemed unacceptable by TSA or may be in violation of any other federal, state or other government regulation.
C) Cargo. Some items that are restricted from checked and carry-on baggage may be transported via Cargo subject to Cargo regulations and carriers’ requirements for proper packaging of those items. Please check separately with Cargo for these requirements.
D) Examples. Common items used every day may seem harmless; however, when transported by air, they can become dangerous or noxious. Below are examples of restricted hazardous items. Items listed below are prohibited in both checked and carry-on baggage, unless an exception is stated. Please note, if an item is not listed below, it may still be hazardous and can be restricted by HA.
1) Items that interfere with avionics and other equipment.
- Powerful magnetized materials.
- Swingless golf clubs.
a. Camping stoves and heating devices (new, used, cleaned, purged – all prohibited).
b. Canisters for fuel (new, used, cleaned, purged – all prohibited).
c. Canned compressed gas (e.g. oxygen).
d. Fire dance apparatuses (new, used, cleaned, purged – all prohibited).
e. Explosives, munitions, fireworks, and flares
f. Gas, liquid or fuel of any kind (e.g. heating fuels, lighter refills and lighter fluid).
Exception: Carry-on baggage: one common lighter (butane or absorbed liquid) OR one book of safety matches may be carried in the aircraft cabin without special packaging. Checked baggage: Up to two fueled lighters are permitted in checked baggage if properly packaged in special DOT- approved containers.
g. Flammable solids (i.e., as strike-anywhere matches, Sterno and articles which are easily ignited).
Exception: one common lighter (butane or absorbed liquid) OR one book of safety matches may be carried in the aircraft cabin.
h. Substances which on contact with water emit flammable gases.
i. Any internal combustion engine like chainsaws and similar items.
j. Engine or car parts that may be deemed flammable, combustible or explosive.
k. Powder-actuated cartridges.
l. Individual self-heating pouches, packs or containers (i.e. food heating pouches, self-heating hand/toe warmers, self-heating beverage containers, etc.).
3) Electronics that are lithium or lithium-ion battery operated. Lithium or lithium-ion batteries can overheat and cause harm. Electronics that are lithium or lithium-ion battery operated and exceed regulatory limits (http://phmsa.dot.gov/safetravel/batteries) are prohibited, other than (i) permitted assistive devices like wheelchairs or (ii) as an exception stated below. The following are some common examples of prohibited items and permitted exceptions:
a. E-cigarettes or electronic smoking devices, prohibited in checked baggage.
Exception: Electronic smoking devices shall only be permitted in the passenger’s carry-on baggage.
b. Tasers and other electro-shock weapons.
c. Segway®-Human Transporters (HT).
d. Hoverboards – two-wheeled, self-balancing personal transporter scooters.
e. Drones that are powered by lithium or lithium-ion batteries.
Exception: Drones are permitted if all power sources are removed and packed as stated in f (i),f (ii), and f (iii) below and do not exceed regulatory limits.
f. Spare lithium and lithium-ion batteries must be transported in carry-on baggage only and must be packed as follows:
(i) Each passenger is permitted to carry-on two (2) spare batteries, not to exceed regulatory limits.
(ii) Spare batteries must be kept away from metal objects, such as coins, keys, jewelry.
(iii) Spare batteries should be kept in original retail packaging. If original packaging is not available, tape should be placed across battery terminals or each battery should be placed in its own individual plastic bag or protective pouch.
4) Toxic Gases or Biohazardous Materials.
a. Mercury or oxidizing substances.
b. Self-defense spray including but not limited to pepper spray and mace.
c. Vaccinations of any kind for medical or research facility use (biohazard).
d. Substances which on contact with water emit toxic or noxious gases.
5) Corrosive or Noxious Materials.
a. Any item that may be a corrosive substance or, in the opinion of HA, may cause damage to the aircraft.
b. Acids, alkalis, and wet cell batteries except as provided in Rule 195.
c. Salt water samples and/or any specimens contained or transported in salt water.
d. Paints - any water or oil based paints, except for small tubes for individual use.
e. Fermented fish sauces of all types regardless of packaging.
f. Nail polish and remover, except for small quantities for individual use.
6) Restricted Animals.
a. Absolute restriction; not permitted: HA will not accept the following
animals for transportation as carry-on or checked baggage under any circumstances, including for purposes of service or emotional support animals: peacocks, ferrets, rodents (i.e., rabbits, guinea pigs, mice, rats, etc.), spiders, mosquitos, chickens, roosters, reptiles (i.e., snakes, turtles, etc.) or live fish.
b. For all other animals: HA has the right to refuse carriage of any other animal that HA determines would pose a health or safety risk to others, would pose a disruption of service or would be prohibited by the governing laws of the flight’s origin, stopover or destination; provided, however, that the safety, health and disruption restrictions for service and emotional support animals are separately addressed in HA Rule 55.
7) Miscellaneous Prohibited Items.
a. Briefcases and attaché cases installed with alarm devices.
b. Styrofoam containers (unless packed inside an outer container or box).
c. Spare light bulbs except those that are energy efficient and in retail
packaging sufficient to prevent breakage and intended for personal or home use.
d. LED holiday decorative lights except if they are (i) sufficiently packaged to prevent breakage and (ii) not attached to any flammable item or power source.
e. Tires meant for road, recreational or terrain vehicles, except bicycle tires.
f. Wet ice except if in sealable drink containers carried on board the aircraft for immediate consumption.
E) In-flight restrictions. HA may restrict the manner or timing of use of carry-on items in the cabin for the safety, health and comfort of passengers, crew and others: it is paramount that passengers follow HA crew instructions. Some common prohibitions include:
1) Cell phone use during flight.
2) Computer, laptop or tablet use during takeoff, turbulence and landing.
3) Personal air purifiers and powered air filtration systems used or charged onboard.
4) Portable humidifiers used or charged onboard.
5) Electronic smoking devices used or charged onboard.
6) Respiratory assistive devices plugged into onboard power sources.
F) Confiscated Items. HA will not be liable or responsible for any items 1) confiscated or damaged by TSA or any other federal, state or other government authority, or 2) removed from baggage by HA based on this Rule. For items confiscated by TSA, passengers must contact TSA directly for information regarding claim procedures.