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Rule 17: Carry-On Baggage
 
- Full Text
- Rule 1: Definitions
- Rule 2: General Provisions
- Rule 3: Reservations and Ticketing
- Rule 4: Cancellation of Reservations
- Rule 5: Tickets and Flight Coupons
- Rule 6: Fares
- Rule 7: Check Acceptance
- Rule 8: Guests with Disabilities and Breathing Devices
- Rule 9: Wheelchairs and Other Assistive Devices
- Rule 10: Service Animals
- Rule 11: Screening of Guests and Baggage
- Rule 12: Acceptance of Children and Infants
- Rule 13: Refusal to Transport
- Rule 14: No-Smoking Policy
- Rule 15: Codeshare Flights
- Rule 16: Interline Transportation
- Rule 17: Carry-On Baggage
- Rule 18: Checked Baggage
- Rule 19: Acceptance of Dogs, Cats, and Household Birds for Travel
- Rule 20: Liability and Claims
- Rule 21: Significantly Delayed or Changed Flights, Cancellations, and Aircraft Changes
- Rule 22: Denied Boarding and Compensation Due to Oversales
- Rule 23: Rerouting
- Rule 24: Refunds
- Rule 25: Customer Relations
- GENERAL RULE.You are limited to one (1) carry-on bag and one (1) personal item on any flights that we operate, except as stated otherwise in this Contract of Carriage.
- Carry-on bag. Your allotted carry-on bag must fit safely under the seat in front of you or in an approved overhead compartment and is subject to the following additional conditions:
- not to exceed 9L x 14W x 22H or 45 linear inches (114 cm) (length + width + height);
- limited to 25 pounds (11 kg).
NOTE: We reserve the right to stow any carry-on baggage in the cargo compartment of the aircraft when necessary based on aircraft type, size of storage units, and storage availability in our sole discretion.
- Personal Item: Your allotted personal item must be small enough to fit safely under the seat in front of you. Personal items are generally such things as a purse, briefcase, laptop computer, small backpack, or similar piece. In each case, it must fit safely under the seat in front of you.
- Carry-on bag. Your allotted carry-on bag must fit safely under the seat in front of you or in an approved overhead compartment and is subject to the following additional conditions:
- EXCEPTIONS TO THE GENERAL RULE.
- Musical instrument.One musical instrument may be taken onboard as your allotted one carry-on bag regardless of size if (i) it can be safely stowed in an approved carry-on stowage location and (ii) space is available upon boarding the aircraft.
- Assistive Devices. Any assistive device carried onboard the aircraft for use by that qualified individual with a disability is not subject to any size or quantity limitation provided (i) it can be safely stowed in an approved carry-on stowage location and (ii) space is available upon boarding the aircraft.
- Ancillary Items. We will allow you to carry onboard the following ancillary items in addition to your allotted carry-on baggage at no extra charge, subject to any safety restrictions and space availability:
- a handbag or pocketbook;
- an overcoat, jacket or wrap;
- a small foot rug;
- an umbrella or walking stick;
- a camera and/or a pair of binoculars;
- a reasonable amount of reading matter for the flight; and
- food (includes baby food) for consumption on the flight.
- OTHER ITEMS.
- Child Restraint Seats, Booster Seats, and Strollers.
- Generally Counts as Carry-on Bag. A child restraint seat, booster seat, or stroller may be taken onboard the aircraft, shall count against your allotted carry-on baggage allowance, and is subject to any space and storage limitations of the aircraft, provided, however, that a child restraint seat that (i) meets the requirements of Rule 12(E)(1) and (ii) is used for the duration of the flight, shall not count against your allotted carry-on baggage allowance.
- Use on Aircraft.See Rule 12(E) for conditions and restrictions on the use of a child restraint seats and booster seats on our aircraft.
- Wagons, Carts, and Similar Items. Wagons, carts, and other similar items that do not meet the requirements of Rule 17A above will not be accepted for travel in the cabin of our aircraft. You must check these items to your final destination as baggage at one of our kiosks or ticket counters in the airport lobby and pay any applicable baggage fees. See Rule 18: Checked Baggage.
- Dry Ice as Carry-On Baggage. The total amount of dry ice that may be carried per guest is 5.5 pounds (2.5 kg), whether as carry-on baggage or checked baggage. You may carry up to 5.5 pounds (2.5 kg) of dry ice in your carry-on baggage when used to refrigerate perishables subject to the following conditions:
- you identify the package to one of our representatives upon your initial check in;
- you clearly mark or label the package “Dry Ice” or “Carbon Dioxide Solid” and include the weight of the dry ice; and
- the package the dry ice is contained in allows for the release of gas pressure during transport.
- Other Items Not Addressed Above.There may be an occasion where you would like to carry onboard an item that would otherwise be acceptable for travel, except for it being too fragile or bulky to be placed in an overhead bin or under the seat in front of you. In that case, we may allow you to carry the item onboard and secure it in the seat next to you (a “seated item”) upon the following terms and conditions:
- Bulkhead Seats Must be Available. For safety reasons, any seated item must be carried in a bulkhead seat. Thus, there must be two adjoining bulkhead seats available – one for you and one for your seated item.
- Seat Purchase Required. You must pay for the extra seat for your seated item. We will charge you 100% of the then applicable adult fare. As a result, you will be entitled to same amenities for that additional purchased seat you are with respect to your own seat. This includes any meals, mileage credit, and baggage allowances applicable to the fare and itinerary. However, for mileage credit to be credited to your account for the extra seat, you must contact the HawaiianMiles department after travel is completed.
- Properly Secured. You must be able to properly secure your seated item in the aircraft seat next to you.
NOTE: We are not liable for any damages to any seated items.
- Child Restraint Seats, Booster Seats, and Strollers.
- RESTRICTED ITEMS.See Rule 18(F) for a list of restricted items that apply to both carry-on baggage and checked baggage and any related exceptions.
- FIREARMS AND LAW ENFORCEMENT OFFICERS OR DIPLOMATIC COURIERS.We may allow certain authorized persons e.g., a law enforcement officer or diplomatic courier, to be permitted to retain custody of his/her firearm or taser/electroshock weapon, and any ammunition upon duly identifying himself/herself to one of our agents at the time of check in.