- Addendum to Governing Travel Agency Agreements (GTAA)
- Bid Up Terms & Conditions
- Hawaiian Airlines Booking and Ticketing Policy
- Customer Service Plan
- Domestic Contract of Carriage
- Employee Assault Policy
- Employment Candidate Privacy Notice
- Fare-Hold Terms & Conditions
- Fare Rules Terms and Conditions
- Gift Cards Terms & Conditions
- HawaiianMiles Terms & Conditions
- International Contract of Carriage
- Purchase Order Terms and Conditions
- Schedule Change Policy and Procedures
- Contingency Plan for Lengthy Tarmac Delays
- The Plumeria Lounge Pass Terms and Conditions
- Trademark and Keyword Usage Policy
- Travel Credit Terms and Conditions
Last updated: April 11, 2022
This Employment Candidate Privacy Notice (“Notice”) explains the collection, use, and sharing of Personal Information (defined below) of Hawaiian Airlines applicants and prospective employees and workers (“Candidate(s”). If a Candidate is hired for employment, we will use and retain Personal Information as described in this Employee Candidate Privacy Notice.
This Notice is not intended to create any rights beyond those that exist by virtue of applicable privacy and data protection law.
Personal Information We Collect
Personal Information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular Candidate or Candidate’s household. It includes:
- contact information and identifiers, such as first and last name, online identifiers, account and user names, aliases, IP address, email addresses, home and postal addresses, telephone numbers, signatures and other identifiers described in the sensitive information category below;
- facial images and audio information, such as photos, videos, and voice recordings;
- demographic data, such as age including date of birth, gender, marital status, spouse and dependents, and certain sensitive data categories, described below;
- professional and background information, such as resumes/CVs, references, recommendations, academic and education background and qualifications, work skills and experience, professional certifications, licenses and registrations, language capabilities, training courses attended, work and salary history, results of credit history and criminal background checks, results of drug and alcohol testing, health screenings or certifications, and driving and vehicle licensing and history;
- personal vehicle information, such as license plate, color, year, make, and model;
- work permit status,, such as immigration, residency, and related information;
- benefits information, such as information for determining benefits and cost estimation, (which may require information about gender, age, including birthdate, marital status, and personal information of spouse and dependents);
- travel information, such as loyalty programs numbers; dates and length of travel; hotel names and locations; travel routes and departures, stops, and destination points;
- analytics or monitoring data, including as related to Candidate communications and use of Hawaiian Airlines devices, systems, wifi, internet service, internal and external websites, equipment, applications, databases, network resources, and infrastructure, (“Hawaiian Airlines Systems”) and personal devices used to connect to Hawaiian Airlines Systems, including usernames; passwords; system log data such as IP address, browser type and language, device information, access times, and referring website addresses; information collected through web beacons, like cookie IDs and mobile device IDs; usage data, such as time spent on Hawaiian Airlines systems, features used and actions taken in Hawaiian Airlines Systems, including page views, links clicked, and documents downloaded; contents, header, metadata, delivery and access information for voice calls, voicemail, emails, chats, messaging, documents, and other communications, data, and files stored or transmitted through Hawaiian Airlines Systems in compliance with the Information Security and Technology policies;
- social media data, such as public profiles, posts, likes, and replies;
- sensitive data, such as
- government-issued identifiers including, social security, taxpayer identification, driver’s license, and national/ID passport numbers;
- criminal offenses;
- information about protected classes; such as
- race/ethnic and national origin;
- religious creed;
- physical, medical, or mental health or condition and related accommodations;
- marital status;
- age; and
- sexual orientation where permitted by law and on the basis of voluntary and consensual disclosure; and
- other information necessary for a legitimate human resources, business, security, or safety-related purpose.
Third Party Sources of Personal Information
Hawaiian Airlines collects Personal Information from a variety of third-party sources, including as follows:
- Service Providers (e.g., expense reimbursement services)
- Travel Partners (e.g., travel agents and portals, car service, and ride share companies)
- Background Check Services
- Online Sources (e.g., LinkedIn)
- Open Government Databases
- Insurance and Benefits Providers
Purpose of Use
Hawaiian Airlines collects, uses, retains, and discloses Personal Information as appropriate to administer and carry out the recruitment and hiring process, including for human resources purposes, and for operational and business, safety, and security purposes and as described in this Notice and below.
|Purpose of Use||Categories of Personal Information|
|Human Resources Uses|
|Recruitment and hiring decisions||Contact information and identifiers; professional and background information; benefits eligibility information; analytics or monitoring data; sensitive data|
|Interview travel and expense reimbursement processing||Contact information and identifiers; travel information; analytics or monitoring data|
|Benefits eligibility determination||Contact information and identifiers; benefits information; analytics or monitoring data, sensitive data|
|Equal employment opportunity, diversity, inclusion and accessibility programs||Contact information and identifiers; sensitive data|
|Legal and policy compliance administration and enforcement, including for the purpose of anti- discrimination laws and government reporting obligations||Contact information and identifiers; facial images, and audio information; demographic data; professional and background information; personal vehicle information; work permit status; analytics or monitoring data, sensitive data|
|Managing, monitoring, protecting, and improving, Hawaiian Airlines Systems, assets and resources, including managing and protecting unauthorized access and use of Hawaiian Airlines, personal and customer data, devices, systems, and infrastructure; and protecting Hawaiian Airlines networks from intrusions.||Contact information and identifiers; facial images, and audio information; demographic data; professional and background information; travel information; analytics or monitoring data; sensitive data|
|Managing, monitoring, protecting, and improving campus, parking, buildings, office space, conference rooms, facilities, catering and café services, including monitoring and administering building occupancy and campus parking and transportation; operating and monitoring physical security systems, such as CCTV, key card entry systems, and guest logs; registering personal vehicles and logging exit and entry times; and emergency notification services.||Contact information and identifiers; facial images, and audio information; demographic data; professional and background information; personal vehicle information; travel information; analytics or monitoring data; sensitive data|
|Managing and improving workplace efficiency and effectiveness.||Contact information and identifiers; facial images, and audio information; demographic data; travel information; analytics or monitoring data; sensitive data|
|Communications and collaboration||Contact information and identifiers; facial images, and audio information; demographic data; travel information; analytics or monitoring data; sensitive data|
|Delivery of information, goods and services.||Contact information and identifiers; sensitive data|
|Legal and policy compliance administration and enforcement, including monitoring access and use of Hawaiian Airlines Systems.||Contact information and identifiers; visual, facial images, and audio information; demographic data; professional and background information; travel information; analytics or monitoring data; sensitive data|
|Research and improvement of Hawaiian Airlines Systems, processes, products, services and technology.||Contact information and identifiers; visual, facial images, and audio information; demographic data; professional and background information; travel information; analytics or monitoring data; sensitive data|
If you become a Hawaiian Airlines employee, Personal Information that was collected as part of the application and hiring process will become part of your employee file and will be used for Human Resource Uses and Business Uses.
Sharing of Personal Information
We share Personal Information with your consent or for purposes described in this Notice. For example, we share Personal Information with:
- Our subsidiaries and For example, Hawaiian Airlines may share business processes and common data systems.
- Vendors or agents working on our For example, companies we've hired to provide recruiting, hiring, travel, and administrative services; or protect and secure our systems and services.
- Independent third parties. For example, benefits partners to facilitate benefits onboarding and selection, (e.g., health and insurance providers) and with third-party product or service providers (e.g., travel agents and services). To the extent that you provide, or consent to our providing, Personal Information to third parties, that Personal Information is governed by their privacy statements.
We may also disclose Personal Information as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of our business or assets.
We will also access, transfer, disclose, and preserve Personal Information when we believe that doing so is necessary to:
- comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
- operate and maintain the security of Hawaiian Airlines Systems, including to prevent or stop an attack on our computer systems or networks;
- protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies; or
- act in urgent circumstances such as protecting the health or personal safety of a candidate, employee, agent, customer, user of Hawaiian Airlines services, or member of the public.
Finally, we may share de-identified information in accordance with applicable law.
Updating Your Information
You can view and update certain information and make certain communication choices by logging in to the relevant portions your Candidate profile.
For California Applicants:
Deletion and Opt Out Rights
You have the right to request that your personal information that has been collected by Hawaiian Airlines be deleted at any time. Requests may be submitted by telephone at 808-838-5390 or by email to Rose Harman, Legal Program Manager, Privacy at email@example.com. Up to two requests may be made in any 12-month period. Hawaiian may request to verify your identity prior to the deletion of your personal information. If there is no legal or business requirement to keep your personal information, your request to delete will be honored.
Changes to This Notice
Hawaiian Airlines may occasionally update this Notice to reflect changes as required by law or by Hawaiian Airlines’ practices or procedures. If we make material changes to this Notice, or in how we use Candidate’s Personal Information, we will provide notice or obtain consent regarding such changes as may be required by law.
Candidates may contact their recruiting representative or the Privacy Manager Rose Harman (firstname.lastname@example.org) with any questions or complaints regarding Hawaiian Airlines’ compliance with this notice.