Premium Airport Service
at Honolulu (HNL)

We are your hosts of Hawai‘i. 
The aloha spirit that defines your travel experience.

Access our Island gateways like few have with the Hawaiian Airlines Premium Airport Service. Guests traveling on Hawaiian Airlines can opt into this new service, where our hosts will escort you through your airport journey at our Honolulu hometown airport. Queues are expedited and your belongings are handled with extra care. Relax in a private lounge before flight with exclusive food and beverages. Every detail is arranged and seamless. Every moment of your journey feels special. This is Hawaiian Airlines Premium Airport Service at HNL.

Arrival service at HNL airport

  • Priority baggage handling
  • Aircraft door greeting by your host
  • Assistance with hand carry luggage
  • Premium lei greeting
  • Coordination with transportation
  • Private escort to transportation (for flights arriving at Terminal 2 or guests with a rental car reservation, private driver service provided)
  • Baggage delivery to your final Oahu location

Departure service from HNL airport

  • Pre-arrival check-in on your behalf
  • Curbside greeting by your host, whether arriving at the terminal or rental car facility
  • Priority baggage handling
  • Expedited queuing through TSA
  • Private lounge seating at The Plumeria Lounge
  • Exclusive lounge refreshments and meal service
  • Private escort to your gate (for flights departing from Terminal 2, private driver service provided)
  • Option to board the aircraft first

Connection service through HNL airport

  • Priority baggage handling
  • Aircraft door greeting by your host
  • Assistance with hand-carry luggage
  • Private driver service within the airport facility for guests arriving at Terminal 2
  • Premium lei greeting for guests with a final destination in Hawaii
  • Escort to The Plumeria Lounge to enjoy exclusive refreshments and meal service, time permitting
  • Option to board the aircraft first

We look forward to serving you as our
Premium Airport Service guest.

Pricing is per person and flight, starting at $350 or 50,000 HawaiianMiles
Contact us to make your reservation

1 (808) 470-3988
(Monday to Friday from 8am to 5pm HST)

Guests must be arriving, departing or connecting through Daniel K Inouye International Airport (HNL). We may accept bookings up to 72 hours prior to scheduled service, subject to availability. For departures, our service begins 2 hours prior to your scheduled flight time. International arrivals into HNL are not eligible for this service at this time. Availability is on a first-come-first-serve basis. Option to pay by credit card or HawaiianMiles. Terms and Conditions apply.

What our guests have been saying

Awesome service I'll use again.

We used both arrival and departure service and they were

My mom and son were well taken care of from curbside
and beyond!

It was great, I didn't have to do a thing.

You all could not have made our travel through HNL any

Loved the private atmosphere.

Extremely helpful, courteous and professional.

Attention to detail and service could not have been better.