Fare Hold Reservations

In order to take advantage of our Fare Hold option, the following restrictions apply:

Frequently Asked Questions

What is the benefit of the Fare Hold service?

With Fare Hold, you can take your time purchasing your reservation and rest assured that:

1. The price of your flight will not increase,
2. Your selected seat is reserved and
3. The flight will not sell out!

Can I Fare Hold a HawaiianMiles award reservation?

No. At this time, you are not able to Fare Hold a HawaiianMiles award reservation.

Is Fare Hold offered on all flights?

Fare Hold is available for select Hawaiian Airlines operated flights made through HawaiianAirlines.com. Main Cabin Basic fares can be held using Fare Hold but will not be eligible for advance seat selection. Restrictions apply.

How can I hold a reservation with Fare Hold?

If the flight you selected is eligible, you’ll be offered the option to hold your fare.

Click here for a guide to the Fare Hold process.

Will the Fare Hold fee be applied to the purchase of the ticket?

No, the Fare Hold fee is paid for when you hold your reservation and will not be applied to the purchase of the ticket.

Is the Fare Hold fee applied to each passenger on the reservation?

Yes, the charge will be applied to each person on the reservation at the time Fare Hold is selected.

If I purchase a Fare Hold and decide to cancel the hold within 24 hours, am I eligible for a refund of the Fare Hold fee I paid?

No, you are not eligible to a refund of the Fare Hold fee. The fee was collected to hold the fare for the period you requested.

Fare Hold fees are nonrefundable and applied to each person on the reservation.

What happens if I do not purchase my ticket before my Fare Hold period expires?

If you do not purchase your ticket prior to your Fare Hold period expiration, your reservation and seat assignment(s) will automatically cancel.

The reservation will no longer be accessible via My Trips and no longer shown as a held reservation.

Can I purchase my Fare Hold reservation by calling Hawaiian Airlines or in person at the Airport Ticket Offices?

Your Fare Hold reservation can only be purchased online by visiting My Trips.

If I purchase the held reservation, am I still eligible to receive a full refund within 24 hours after purchase?

Once you’ve purchased your held reservation, you may still cancel your reservation within 24 hours without penalty. However, the Fare Hold fee(s) is nonrefundable and will not be included in the refund amount.

Please note Hawaiian Airlines Fare Rules applies on your purchased reservation.

How It Works

Click here learn more about the Fare Hold process.

Fare Hold reservations end on the last day of your hold period at 11:00 PM Time zone indicated on your hold confirmation.

Are you an Elite Member? Or Corporate Member?

If you’re a Pualani Gold, Pualani Platinum or corporate member, Fare Hold is available to you for free. You may only have 1 (one) active complimentary hold at any given time.

Sign in to your HawaiianMiles account to qualify for Elite Fare Hold options.

Changes to Your Fare Hold Reservation

Fare Hold reservations cannot be modified until purchased. However, if you’d like to Fare Hold a different itinerary, you can:

1. Cancel your existing Fare Hold reservation by visiting My Trips,
2. Search for available flights using the new route and travel dates and
3. Fare Hold your new itinerary

Once you’ve purchased your Fare Hold reservation, it is subject to Hawaiian Airlines Fare Rules and additional change fees.

Cancel Your Fare Hold Reservation

There are two ways to cancel your Fare Hold reservation. You can:

1. Visit My Trips
2. Under Saved Trips, locate the Fare Hold reservation that you would like to cancel
3. Click the “Cancel Fare Hold and Remove Trip” link
4. Your reservation and seat assignment(s) are now canceled

Or if you’d prefer, you may let your Fare Hold expire and your reservation and seat assignment(s) will automatically cancel.

Keep in mind, Fare Hold fees are nonrefundable and applied to each person on the reservation.

Terms and Conditions

To view the Fare Hold Terms and Conditions click here.