Contact Us

Contact Us

If you can't find an answer or need to reach us, feel free to contact us.

  • Live Chat

    General inquiries: Chat agents are available 24 hours a day.

  • Hawaiian Airlines Baggage Bot

    Ask our baggage bot any baggage related question.

  • Text

    Have a question? Send us a text message any time.

    - Text us at 38285 
    Standard data fees and text messaging rates may apply based on your plan with your mobile carrier.
  • Call

    We have a dedicated hotline for guests who were on Hawaiian Airlines Flight 35 (HA35) from Phoenix, Arizona, to Honolulu, Hawaii, on Dec. 18, 2022. Please call our Hawaiian Airlines Passenger and Crew Support Line
    (808) 758-3258.

    For general inquiries, call 1-800-367-5320 (available 24/7). Additional Contact Numbers
    For guests with hearing or speech disabilities (TTY), please dial 711 for relay services.

  • Email

    Do you have a question, concern, request or complaint? Send Us an Email

  • Write

    Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820