Contact Us

Contact Us

If you can't find an answer or need to reach us, feel free to contact us.

  • Live Chat

    General inquiries: Chat agents are available 24 hours a day.

  • Text

    Have a question? Send us a text message from 5am - 11pm HST.

    - Text us at 38285 between 5am - 11pm HST
    Standard data fees and text messaging rates may apply based on your plan with your mobile carrier.
  • Call

    Due to the high call volumes we’re experiencing, we ask that you please refrain from calling us unless you are traveling within the next 72 hours so that we may focus on guests with the most immediate travel needs.

    For general inquiries, call 1-800-367-5320 (available 24/7). Additional Contact Numbers
    For guests with hearing or speech disabilities (TTY), please dial 711 for relay services.

  • Email

    Do you have a question, concern, request or complaint? Send Us an Email

  • Write

    Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820