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Travel waiver for Maui travel due to fires
A travel waiver is available for guests traveling to/from Kahului (OGG) between Aug. 9 – Oct. 18, 2023 and have purchased their tickets on or before Sept. 1, 2023.
- Reschedule your flight at no additional cost:
Guests traveling on Hawaiian Airlines to/ from Kahului, Maui (OGG) between Aug. 9 – Oct.18, 2023, whose original ticket purchase date is on or before Sept. 1, 2023 can reschedule their flights. No change fees will be charged, and we’ll waive any applicable fare difference on the same cabin of service. Tickets can be booked for new travel to/from the following stations: Kahului (OGG), Kona (KOA), Hilo (ITO), Honolulu (HNL) or Lihue (LIH). However, tickets must be rebooked into the same compartment (Main Cabin or First/Business Cabin) and travel must occur by Oct. 18, 2023. Itineraries with travel outside of these periods would not be eligible for waiver of a fare difference. - Cancel your flight and use the value as credit towards a new ticket:
Guests traveling on Hawaiian Airlines to/from Kahului, Maui (OGG) between Aug. 9 – Oct. 18, 2023 can cancel their flights now and keep the unused value of the ticket until the ticket expires*. Upon rebooking a new flight, no change fees will be charged, but a fare difference may apply.
*Tickets must be booked and flown within 1 year of the original date of purchase.
To make changes to a reservation booked through our website or Reservations department, call 1-800-367-5320 or contact us via live chat or text here.
If you purchased your ticket through a travel agent or online travel website, please contact the travel agency or online travel site directly for ticket assistance.