Elite Status Extension

Our Elite Status Extension program allows you to keep your Pualani Elite Status for one year after your Medical Event. A Medical Event includes parental leave or a medical condition lasting 12 weeks or longer that prohibits you from flying. Submit your request and upon verification of your eligibility we will extend your elite status one program year.

HawaiianMiles Pualani Platinum and Pualani Gold elite status members who experience a maternity, paternity, or significant medical issue continuing for more than twelve (12) weeks (a “Medical Event”) may be considered for our Elite Status Extension program. The Elite Status Extension program allows our eligible Pualani Platinum and Pualani Gold elite members to extend their current elite status for one (1) additional year following a Medical Event without further travel activity. To qualify for Elite Status Extension, a HawaiianMiles member must be a Pualani Platinum or Pualani Gold member at the time that the Medical Event commences. For example, a HawaiianMiles member that has Pualani Platinum or Pualani Gold status in 2018 and experiences a Medical Event in 2018 will have his/her elite status extended through 2019 without further travel activity. Pualani Platinum and Pualani Gold members who have been granted complimentarily elite status, including gifted and matched status, are not eligible for Elite Status Extension.

Members seeking to qualify for the Elite Status Extension program must contact Hawaiian Airlines at HawaiianAirlines.com/EliteStatusExtension after completion of a Medical Event and must provide a physician’s note or other documentation evidencing the same. Please allow up to 4 weeks for verification and approval. Following approval, the extended status will be reflected in your HawaiianMiles account on Hawaiianairlines.com. Hawaiian Airlines shall have sole discretion in determining a member’s eligibility for the Elite Leave program.

Offer valid only for legal residents of the United States and Canada. All terms and conditions of the HawaiianMiles program apply.