Traveling with Animals

Effective June 1, 2023, modifications have been made to our animal acceptance program. Please review the updated animal travel requirements for flights on June 1, 2023, or later.

We transport dogs, cats and household birds, but there are conditions and restrictions that apply whether you are traveling with your pet or trained service animal. We advise you to read and understand the conditions and restrictions thoroughly prior to traveling with an animal.

Traveling with Your Pet

Pets In The Passenger Cabin

For the complete list of requirements regarding travel with your pet in the passenger cabin, please view our Pets Traveling in the Cabin help page. The list below does not include all requirements.

  • Permitted only on inter-island flights within Hawaii, and flights between the State of Hawaii and the US Mainland (excluding flights to/from JFK, BOS, or AUS).
  • Only dogs and cats are permitted for travel in the passenger cabin.
  • Your pet must be in an approved carrier, not to exceed 16” long x 10” wide x 9.5” high.
  • The pet and carrier combined may not exceed 25 lbs total.
  • Carriers containing animals will be measured and weighed at check-in. Animals will be visually inspected to ensure size and breed compliance.
  • You may book your pet in the passenger cabin at the same time that you make your own flight reservations (subject to applicable fees and space availability by calling Hawaiian Airlines Reservations).

Pets As Checked Baggage

For the complete list of requirements regarding travel with your pet as checked baggage, please view our Pets Traveling as Checked Baggage help page. The list below does not include all requirements.

  • Permitted only on inter-island flights within Hawaii, and flights between the State of Hawaii and the US Mainland (excluding flights to/from JFK, BOS, or AUS).
  • Only dogs, cats and household birds are permitted to travel as checked baggage.
  • Your pet must be in an approved kennel, not to exceed 36” long x 25” wide x 28” high.
  • Your pet and kennel combined must not exceed 70 lbs total. If the combined weight exceeds 70 lbs., you may contact HA Cargo for possible transport options.
  • Kennels containing animals will be measured and weighed at check-in. Animals will be visually inspected to ensure size and breed compliance.
  • The pet will be loaded in the baggage compartment of your passenger flight. Pets checked as baggage cannot travel unaccompanied.
  • You may book your pet as checked baggage at the same time you make your own flight reservations (subject to applicable fees and space availability. You may call our Reservations Department at 1-800-367-5320 to make your arrangements).

Traveling with Service Animals

For the complete list of requirements regarding travel with service animal, please view our Service Animal help page.

We welcome guests and their trained service animals aboard our aircraft. Service animals are dogs that have been trained to perform specific work or tasks to assist their owner with the management of their disability.

Emotional support and comfort animals do not qualify as service animals under the U.S. Department of Transportation’s Air Carrier Access Act (ACAA), and are not accepted by HA. Emotional support and comfort animals may be transported as pets, provided all pet acceptance requirements are met .