HawaiianMiles

HawaiianMiles Membership Levels

Sign up for free and immediately start reaping HawaiianMiles travel benefits! When the frequent flyer miles start adding up, so do the elite privileges with our Pualani Gold and Pualani Platinum programs.

Short on qualifying for Pualani Gold or Pualani Platinum status for 2018? Click here for more details.


HM basic

HawaiianMiles Membership

  • No Prerequisites
  • Anyone Qualifies

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pualani gold

Pualani Gold Membership

  • Fly 30 Segments or ...
  • Fly 20,000 Flight Miles * 

pualani platinum

Pualani Platinum Membership

  • Fly 60 Segments or ...
  • Fly 40,000 Flight Miles *

 

Join HawaiianMiles Today!

Start earning miles for your flights on Hawaiian Airlines

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Earn 50,000
Bonus Miles*
* See Terms and Conditions for details.

Jumpstart your HawaiianMiles Membership

Become a HawaiianMiles member and receive an offer to earn 50,000 bonus miles when you apply and are approved for the Hawaiian Airlines® Mastercard® and spend $3,000 on purchases in the first 90 days. *See Details.

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Member Benefits pualani platinum
Pualani
Platinum
pualani gold
Pualani
Gold
Premier Club Card
Premier
Club
Qualifications
Travel 60 segments or 40,000 miles * Travel 30 Segments or 20,000 miles * Membership for annual Fee of $ 299 or 40,000 miles.
No blackout dates for mileage rewards
Special ID Card with associated special handling
Reservation Related Benefits
More seats available for selection at time of booking reservations
Discounted E-Awards when booking online at HawaiianAirlines.com
Priority routing & handling when calling Exclusive Reservations Line
Fare-Hold Reservations
(1-2 day hold complimentary - Neighbor Island, North American & International flights)
Neighbor Island Economy Class SEAT guaranteed up until 72 hours
prior to Departure when a Revenue E-Ticket Booking
Services
Premier Club / First Class Check-In Line (member + 2 guests)
Premier Club Access - Honolulu, Hilo, Kona, Kahului, Lihue
Priority Security Lines - Honolulu, New York, Oakland, Phoenix,
Portland, Sacramento, San Diego, San Francisco, San Jose, and
Seattle Members must present Elite Membership Card and boarding Pass to TSA agent
Priority Baggage Handling
Flight-Related Benefits
Check-In Baggage Allowance
Applies to Member only. Applicable Overweight and excess Baggage
fees will Apply.
First 3 Bags Next Additional Bag Charged at 4th Bag Fee First 2 Bags Next Additional Bag Charged at 3rd Bag Fee First 2 bags
Bonus Frequent Flyer Miles when traveling on a revenue ticket 100% 50%
Priority Pre-Boarding on flights before general boarding
Platinum/Gold members are allowed 2 guests for pre-boarding. While in line, notify agent of your guest(s).
Zone 1 Zone 2 Zone 2
Complimentary Upgrades See Chart below for details.
Discounted upgrades with Online Check-in 24 hours prior to
Departure for North America flights on Hawaiian Airlines
One complimentary "Unlimited TV & More" entertainment pack on
Our A330 Planes when you fly on Our North America routes This pack Features a Variety of Classic movies, TV Shows, music, and games.
Neighbor Island Same Day Standby for an earlier Flight with no Fee. Luggage must Travel on the Same Flight as the Passenger. If you have only Carry-on Luggage, check with the agent at the Service Counter in the Gate Area no later than 30 minutes before Flight Departure. Fares with a standby Restriction are not eligible. Unaccompanied minors do not qualify for standby privileges.
Special Benefits
Special invitations to events hosted by Hawaiian Airlines throughout
the U.S.
High Priority Based on availability
Top Priority - when you reach 75,000 miles
Elite Status Extension

Complimentary Upgrades

Complimentary Upgrade Type Upgrade Description Elite Status
Flight (s)
Pualani Platinum Pualani Gold
First Class Complimentary upgrade (based on availability) at the time of check-in (24 hours prior to departure) Neighbor Island
Complimentary upgrade to Extra Comfort/Preferred Seat based on availability [1]
First/Business
Class
Two (2) Complimentary one-way upgrades [2]
(2018 Membership Year)
Between Hawaii & North America
Two (2) Complimentary one-way upgrades [3]
(2019 Membership Year)
One (1) certificate good for travel between HI & NA, excluding JFK
Two (2) certificates good for travel between HI and Intenational or JFK
Extra Comfort/Preferred Seat Complimentary upgrade based on availability, route and aircraft [1] North America / Select International routes

[1] Complimentary Extra Comfort/Preferred Seat upgrades are based on availability and aircraft type (A330/A321/767/717) for Neighbor Island, North America and select International flights operated by Hawaiian Airlines.

North America & International Flights

Pualani Platinum or Gold Members may list themselves for a complimentary seat (based on availability) with an agent at the customer service podium in the gate area. Extra Comfort/Preferred Seats will be assigned to Pualani Platinum Members first, then Pualani Gold Members.

Pualani Platinum and Gold members may enjoy complimentary upgrades to Extra Comfort/Preferred Seats on all Hawaiian Airlines-operated flights to/from North America and International destinations, subject to seat availability. This benefit is applicable to the Elite Member. Be sure your HawaiianMiles number is present in your reservations, or added prior to completing the check-in process. When checking in for your flight via web / airport kiosk / mobile (24 hours prior to departure), you can add yourself to the standby list for the seat upgrade. Seating will be assigned by priority of status (Pualani Platinum before Pualani Gold), and then on a first-Come, first-served basis.

Extra Comfort seats are available across all our Airbus 330 and 321 aircrafts, offering more leg room, priority services and additional amenities to make your travel experience more comfortable. Pualani Platinum and Gold members can enjoy complimentary upgrades to Extra Comfort seats on all Hawaiian Airlines-operated flights, subject to availability. Seat upgrades to Extra Comfort include all seat types - aisle, window and middle, and seats will be assigned near the front of the aircraft. Once a seat has been assigned, no changes are permitted.

If you already have a seat assignment for your existing Coach ticket, our systems will automatically assign you a seat in Extra Comfort/Preferred Seats, based on like-for-like seating, subject to seat availability. For example, if you have an existing aisle seat in Coach, our systems will look for an aisle seat within Extra Comfort/Preferred Seats. If one is not available, the system will look for the next best available seat, which may be a window or a middle seat. Seating assignments occur at the departure gate, once the check-in window closes. You will be notified by the gate agent if your upgrade is confirmed and you will be issued a new boarding Pass. At that time, your original seat assignment is released back into our systems and may be assigned to another guest.

Seating assignments are automatically handled by our systems. Due to seat availability, please be aware that your new assignment may be a middle seat in Extra Comfort/Preferred Seats. Once the new upgraded seat is confirmed, we are unable to cancel the request and put you back in your original Coach seat. Once a seat is assigned, no seat changes are permitted. This may impact your decision to take advantage of the complimentary upgrade if you have a specific seat type preference, or if you are traveling with others in your party and want to be seated together.

Revenue Tickets (all Coach Fare classes) and flight award tickets are eligible for the complimentary upgrade, subject to seat availability.

Neighbor Island Flights

If a First Class upgrade is not available and you're a Pualani Platinum member, you can select a complimentary Preferred Seat on all Hawaiian Airlines-operated flights to the Neighbor Islands, subject to seat availability. This benefit is applicable to the Elite member only. Be sure your HawaiianMiles number is present in your reservations, or added prior to completing the check-in process. When checking in for your flight via web / airport kiosk / mobile (24 hours prior to departure), you can secure a First Class or Preferred Seat if it's available. You can also request a seat with an Airport Customer Service agent.

Pualani Gold Members can enjoy complimentary upgrades to Preferred Seats on all Hawaiian Airlines-operated flights to the Neighbor Islands, subject to seat availability. This benefit is applicable to the Elite member only. Be sure your HawaiianMiles number is present in your reservations, or added prior to completing the check-in process. When checking in for your flight via web / airport kiosk / mobile (24 hours prior to departure), you can add yourself to the standby list for the seat upgrade. Seating will be assigned by priority of status (Pualani Platinum before Pualani Gold), and then on a first-come, first-served basis.

Revenue Tickets (all Coach Fare classes) and Flight Tickets are Eligible for the award complimentary upgrade, subject to availability seat.

[2] Each complimentary Pualani Platinum First Class upgrade certificate entitles the Member to a one-way upgrade between Hawaii and North America, on flights operated by Hawaiian Airlines and is subject to availability at the time of redemption. For Pualani Platinum members who earn 75,000+ Elite-qualifying miles, they will receive six (6) additional one-way system-wide (First/Business Class) complimentary upgrades to be used on flights between Hawaii and North America/International, operated by Hawaiian Airlines and is subject to availability at the time of redemption. An additional certificate may be redeemed to upgrade the Pualani Platinum member’s travel companion on the same itinerary/reservation code. Member may redeem two (2) certificates for roundtrip travel, or a maximum total of four (4) certificates if including member’s travel companion. To redeem, the Pualani Platinum member must call the Exclusive Reservations Line (1+800-713-1220) within 72 hours (3 days) and up to 4 hours prior to departure.

[3]Pualani Platinum members will receive two (2) one-way system-wide (First/Business Class) complimentary upgrades. For Pualani Platinum members who earn 75,000+ Elite-qualifying miles, they will receive six (6) additional one-way system-wide (First/Business Class) complimentary upgrades. Certificates are only valid on flights operated by Hawaiian Airlines. A complete list of cities we serve can be found at Hawaiianairlines.com/destinations. A Platinum member may redeem one (1) certificate in exchange for one (1) complimentary upgrade to First Class on a one-way flight between Hawaii and North America, excluding New York, NY (JFK). A Platinum member may redeem two (2) certificates in exchange for one (1) complimentary upgrade to First/Business class on a one-way flight between Hawaii and International destinations or New York, NY (JFK) on Hawaiian Airlines flights. Platinum member may use a certificate to redeem an upgrade for a companion, provided the companion are on the same itinerary sharing the same Hawaiian Airlines reservation code. To redeem, the Pualani Platinum member must call the Exclusive Reservations Line (1+800-713-1220) within 72 hours (3 days) and up to 4 hours prior to departure.

For full Platinum Upgrade Terms and Conditions click here.


A member may not hold more than one elite membership type. Membership will automatically default to the higher level.

*This applies to flights scheduled and operated by Hawaiian Airlines and does not apply to charter flights, airline partner flights, HawaiianMiles partners, or bonus miles. Qualification for Pualani Elite status is required each calendar year. Members that qualify in the current year will receive full benefits for the following year. Pualani Elite members will be subject to the terms and conditions of the Pualani Elite program. Qualifying flights must be earned on a revenue fare that earns HawaiianMiles. Mileage award travel, promotional tickets, or industry discounted tickets are not eligible.

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