What to expect when
you travel

We’re ready to welcome you back on board! As you prepare for your upcoming trip, here’s what you need to know before you travel. In addition to these tips and helpful information, we’re making it easy for you to get state-approved COVID-19 test results. Learn more.

What to expect

Where are you traveling to Hawaii from?

Inter-island travel. Access the Safe Travels app to submit required travel information 24 hours prior to your flight departure. Those arriving on any island except for Oahu will need to complete the mandatory 10-day self-quarantine, however those arriving on Hawaii Island, Kauai, Maui, Molokai and Lanai can forego the self-quarantine through a pre-travel test. The State of Hawaii has approved Hawaii-based trusted testing partners that are listed here. Starting May 11, individuals who have been fully vaccinated in the State of Hawaii may travel inter-island without pre-travel testing or quarantining starting the 15th day after the completion of their vaccination. Learn more. Please note that each county will have its own screening requirements upon arrival. Click here for more information.

U.S. Mainland travel. Access the Safe Travels app to submit required travel information 24 hours prior to your flight departure. If you’re participating in the State’s pre-travel testing program, learn about our drive-through and at-home testing options. Negative test results must be received prior to the final leg of travel into Hawaii. Otherwise, the State of Hawaii requires that you quarantine for 10 days or the length of your stay, whichever is shorter. Learn more. As of April 5, 2021, Kauai has rejoined the State of Hawaii’s Safe Travels pre-travel testing program for trans-pacific travel.

International travel. See details on the CDC’s new order. Access the Safe Travels app to submit required travel information 24 hours prior to your flight departure. If you’re traveling from South Korea or Japan and participating in the pre-travel testing program, ensure your test is from a trusted testing partner. Negative test results must be received prior to the final leg of travel into Hawaii. Otherwise, the State of Hawaii requires that you quarantine for 10 days or the length of your stay, whichever is shorter. Learn more. As of April 5, 2021, Kauai has rejoined the State of Hawaii’s Safe Travels pre-travel testing program for trans-pacific travel.

Important things to know

Don't travel if you are sick. Depending on the state or county, your temperature may be checked at the airport upon departure or arrival and those with a fever will be required to self-quarantine on the island they’ve arrived. At check-in, you will also need to confirm a self-health attestation.

Use the Hawaiian Airlines App. Use our app for a touchless check-in experience. Download our app.

Our priority boarding process has resumed. As of May 1, we will be boarding from the front of the aircraft to the rear in zone order. First Class guests can board at any time.

Bring your face mask. Face masks are required throughout your travel journey, except when eating. Our policy has changed; click here for full details.

Arrive at the airport early. We recommend arriving 1.5 hours prior to departure for travel between islands, 2.5 hours prior to departure for domestic travel and 3.5 hours prior to departure for international travel.

We're ready for you. We've reinforced and enhanced cleaning procedures and modified in-flight services to promote physical distancing. Learn more about how we are keeping you safe.

Packing tips

    You are now able to bring a 12 oz. bottle of hand sanitizer through the TSA security checkpoint in your carry-on bag.

    We recommend packing an empty reusable water bottle to fill after TSA and use on the plane as in-flight beverage service will be less frequent (to reduce contact with flight attendants).

    Since we have temporarily suspended Pau Hana snack cart sales on our long-haul flights, we recommend packing your own snacks and food to enjoy in flight.

    Pillows, blankets and earbuds for purchase have been removed from all aircraft, so please pack your own if you'd like to use them in flight.

You are now able to bring a 12 oz. bottle of hand sanitizer through the TSA security checkpoint in your carry-on bag.
 
We recommend packing an empty reusable water bottle to fill after TSA and use on the plane as in-flight beverage service will be less frequent (to reduce contact with flight attendants).
 
Since we have temporarily suspended Pau Hana snack cart sales on our long-haul flights, we recommend packing your own snacks and food to enjoy in flight.
 
Pillows, blankets and earbuds for purchase have been removed from all aircraft, so please pack your own if you'd like to use them in flight.

Keeping you safe

Our primary concern is always the health and safety of our guests and employees. In line with recommendations by leading public health authorities, we have reinforced and enhanced cleaning procedures across our business to keep our aircraft, as well as our airport spaces, safe and clean. Learn more about how we are keeping you safe.