What to expect when
you travel

We're ready to welcome you back on board! As you prepare for your upcoming trip, here's what you need to know before you travel.

What to expect

Where are you traveling to Hawai‘i from?

Inter-island travel. Starting Aug. 11, the 14-day self quarantine will be partially reinstated. Click here for more information. If you are traveling, each county will have its own screening requirements upon arrival, which could include undergoing temperature checks and completing required forms.

U.S. Mainland travel. Prior to your flight, you’ll need to submit your travel information on the Safe Travels web-based app. Upon arrival, you'll need to complete the state’s mandatory 14-day self quarantine, which has been extended through August 2020. Learn more about the upcoming pre-travel testing program which begins Sept. 1, 2020.

International travel. Prior to your flight departure, you’ll need to submit the required travel information on the State of Hawaii’s Safe Travels web-based app. Upon arrival, you will need to complete the state’s mandatory 14-day self quarantine, which has been extended through August 2020.

Important things to know

Don't travel if you are sick. Your temperature may be checked at the airport upon arrival (this requirement varies by county) and those with a fever will be required to self-quarantine on the island they’ve arrived. At check-in, you will also need to confirm a self-health attestation.

Use the Hawaiian Airlines App. Use our app for a touchless check-in experience. Download our app.

Our boarding process has changed. We have adjusted our boarding process temporarily to minimize contact. We will be boarding by row from the rear of the aircraft to the front. First Class guests can board at any time.

Bring your face mask. Face masks are required throughout your travel journey, except when eating.

Arrive at the airport early. We recommend arriving 1.5 hours prior to departure for travel between islands, 2.5 hours prior to departure for domestic travel and 3.5 hours prior to departure for international travel.

We're ready for you. We've reinforced and enhanced cleaning procedures and modified in-flight services to promote physical distancing. Learn more about how we are keeping you safe.

Packing tips

    You are now able to bring a 12 oz. bottle of hand sanitizer through the TSA security checkpoint in your carry-on bag.

    We recommend packing an empty reusable water bottle to fill after TSA and use on the plane as in-flight beverage service will be less frequent (to reduce contact with flight attendants).

    Pillows and blankets have been removed from all aircraft, so please pack your own if you'd like to use them in flight.

You are now able to bring a 12 oz. bottle of hand sanitizer through the TSA security checkpoint in your carry-on bag.
 
We recommend packing an empty reusable water bottle to fill after TSA and use on the plane as in-flight beverage service will be less frequent (to reduce contact with flight attendants).
 
Pillows and blankets have been removed from all aircraft, so please pack your own if you'd like to use them in flight.

Keeping you safe

Our primary concern is always the health and safety of our guests and employees. In line with recommendations by leading public health authorities, we have reinforced and enhanced cleaning procedures across our business to keep our aircraft, as well as our airport spaces, safe and clean. Learn more about how we are keeping you safe.