Travel Voucher Terms and Conditions

A Travel Voucher and any transportation covered by it are subject to the applicable Hawaiian Airlines’ tariffs, conditions of carriage, and rules and restrictions effective at the time of ticket issuance. Transportation will be supplied upon the application of a Travel Voucher for a ticket on a future flight at prices established by the applicable ticket type and class of service.

A Travel Voucher is non-transferable, has no cash value, and entitles the passenger named on the Voucher to a credit for the amount of the Voucher towards the purchase of any available Hawaiian Airlines published or web fares (on

  1. All flights are subject to seat availability at the time of reservation.
  2. All travel will be in accordance with Hawaiian Airlines’ published tariffs, the rules and restrictions applicable to the fare used, and Hawaiian Airlines’ Contracts of Carriage.
  3. The Travel Voucher can be redeemed in one or more transactions for one or more tickets totaling up to the full amount of the voucher.
  4. Travel Vouchers may be used to purchase tickets for newly booked travel reservations on Hawaiian Airlines or partner-operated (codeshare) flights.
  5. Travel Vouchers are valid for use on flights booked up to one year from the date of issuance, even if the flight occurs after the one-year period of validity. Any remaining balance will then be forfeited.
  6. Up to three Travel Vouchers can be combined and applied by any passenger for the purchase of tickets by that passenger within a single reservation, provided that the Travel Vouchers cover the full cost of the ticket(s) (including base fare and all fees & taxes), and the name on the Travel Voucher matches the name of the passenger on the reservation.
  7. A maximum of nine Travel Vouchers can be combined and applied to a single reservation containing multiple passengers, with a maximum of three Travel Vouchers per person, provided that the name on the Travel Voucher(s) matches the name of the passenger on the reservation who is submitting the Travel Voucher.
  8. Travel Vouchers are not valid for services, products or fees, including, but not limited to, those listed below:
    • Baggage fees;
    • Fare differences for changes to previously issued tickets;
    • In-flight amenities, such as beverages and snacks;
    • Inflight amenities such as beverages and headsets
    • Purchase of HawaiianMiles;
    • Vacation Packages;
    • Car Rentals or Hotels; and
    • Payment for Special Services, such as unaccompanied minor fees

    To look up the balance or expiration date of a Travel Voucher, please visit us at
    For more information on how to utilize your Travel Voucher, please visit the help page here.