- Full Text
- Rule 1: Definitions
- Rule 2: General Provisions
- Rule 3: Reservations and Ticketing
- Rule 4: Cancellation of Reservations
- Rule 5: Tickets and Flight Coupons
- Rule 6: Fares
- Rule 7: Check Acceptance
- Rule 8: Guests with Disabilities and Breathing Devices
- Rule 9: Wheelchairs and Other Assistive Devices
- Rule 10: Service Animals
- Rule 11: Screening of Guests and Baggage
- Rule 12: Acceptance of Children and Infants
- Rule 13: Refusal to Transport
- Rule 14: No-Smoking Policy
- Rule 15: Codeshare Flights
- Rule 16: Interline Transportation
- Rule 17: Carry-On Baggage
- Rule 18: Checked Baggage
- Rule 19: Acceptance of Dogs, Cats, and Household Birds for Travel
- Rule 20: Liability and Claims
- Rule 21: Significantly Delayed or Changed Flights, Cancellations, and Aircraft Changes
- Rule 22: Denied Boarding and Compensation Due to Oversales
- Rule 23: Rerouting
- Rule 24: Refunds
- Rule 25: Customer Relations
You may check baggage for carriage in the cargo compartment of the aircraft, subject to the provisions of this Rule 18.
NOTE: SEE SECTION (F) OF THIS RULE 18 FOR RESTRICTED ITEMS AND ANY EXCEPTIONS.
- GENERAL CONDITIONS OF ACCEPTANCE. Acceptance of your baggage is subject to the following general
conditions:
- Valid Ticket. You must present a valid Ticket for transportation on Hawaiian and one or more other carriers with which Hawaiian has an interline transportation or codeshare agreement.
- Same Flight. Your baggage must be scheduled for transport on your flight. We may refuse to accept your baggage for transport on any flight other than the one you are scheduled on.
- Name and Phone Number Required. Your name and contact phone number must appear on each piece of checked baggage. If you do not have an identification label, we will provide one to you free of charge.
- Size and Weight Limits. Your checked bag must not exceed an Outside Linear Dimension of 62 inches (157 cm) or a maximum weight of 50 pounds (22.5 kg). However, we may accept larger or heavier baggage, upon the payment of additional overweight or oversize baggage fees as stated elsewhere in this rule.
- Inspection. Your baggage must be available for inspection by Hawaiian and/or any authorized government agencies with or without your consent or knowledge. At any time we may remove, or refuse to transport, any baggage that you refuse to submit for inspection.
- Suitable for Transportation. Your baggage must be suitable for travel in our sole discretion.
We will not accept any baggage that:
- is prohibited by any Government Law;
- cannot be carried safely in the baggage compartment of the aircraft;
- c. might cause injury or damage, or pose a safety risk to Hawaiian, its employees, its guests, any aircraft or other equipment, or baggage, because of its packaging, nature, contents, or characteristics (e.g. sharp objects, paints, corrosives or other hazardous materials, baggage secured by “bungee” type cords, or items with foul or offensive or odors such as durian fruit and fermented fish sauces); or
- is not suitable or adequately packaged to withstand ordinary handling, unless the guest executes a release form.
- Valid Destination. Your baggage must be checked through to a valid destination. Baggage will
not be checked:
- To a point that is not on your ticketed routing.
- Beyond your next point of Stopover or if there is no Stopover beyond the final destination designated on your Ticket.
- Beyond a point at which you want to reclaim the baggage or any portion of your baggage.
- Beyond the point to which you have paid all applicable charges.
- Beyond a point at which you transfer to a connecting flight, if that flight is scheduled to depart from an airport different from the one at which you are scheduled to arrive.
- BAGGAGE FEES. Baggage in excess of the free carry-on baggage allowance set forth in Rule 17:
Carry-On Baggage and any other baggage not subject to a fee exclusion under any Hawaiian sponsored baggage
program, will be accepted for transportation (subject to the provisions of this Rule 18) only upon payment
of the applicable checked baggage fees. For the avoidance of doubt, if you are allowed two free bags and are
transporting a third bag, you would pay the fee associated with that third bag. Baggage fees are assessed
based upon the destination to which your baggage is checked. If any checked baggage falls into more than one
charge category, then each separate fee is charged for each category (e.g., if a checked bag Is overweight,
then both the fee for a Standard Bag and the additional fees for overweight baggage will apply), unless
stated otherwise in this rule. We will not charge any checked baggage fees for your wheelchair, mobility
aids, or assistive devices that are subject to 14 CFR 382.
- Fees for Standard Baggage. A Standard Bag is a checked bag up to 50 pounds (22.5 kg) in
weight with an Outside Linear Dimension that does not exceeds 62 inches (157 cm) and that meets the
general conditions of acceptance in Section (A) of this Rule 18. The following fees will be charged
for Standard Bags.
- For travel between points within the State of Hawaii:
Checked Standard Bag Per Piece Charge (Each way)* First $30.00 Second $40.00 Third and each additional $50.00 - For all Domestic travel that is not wholly within the State of Hawaii:
Checked Standard Bag Per Piece Charge (Each way) First $40.00 Second $45.00 Third and each additional $150.00
- For travel between points within the State of Hawaii:
- Additional Fees for Overweight Baggage. When a bag exceeds 50 pounds (22.5 kg), it will incur
an additional overweight charge as follows, which is in addition to the Standard Bag fee and any
oversize fees.
- Baggage weight is 51-70 pounds (23 – 31.5 kg):
- Between points within the State of Hawaii: the additional overweight baggage fee is $35.00 per overweight piece.
- For Domestic travel that is not wholly within the State of Hawaii, the additional overweight baggage fee is $100.00 per overweight piece.
- Baggage weight is 71-100 pounds (32 – 45 kg):
- Between points within the State of Hawaii, the total additional overweight baggage fee is $70.00 per overweight piece.
- For Domestic travel that is not wholly within the State of Hawaii, the total additional overweight baggage fee is $200.00 per overweight piece.
- Baggage in excess of 100 pounds (45 kg) will not be accepted, except as expressly provided elsewhere in this Rule 18.
- Baggage weight is 51-70 pounds (23 – 31.5 kg):
- Additional Fees for Oversize Baggage. When a bag exceeds an Outside Linear Dimension of 62
inches (157 cm), it will incur an additional oversize charge as follows, which is in addition to the
Standard Bag fee and any overweight fees.
- Baggage with an Outside Linear Dimension greater than 62 inches (157 cm), but not exceeding
an Outside Linear Dimension of 80 inches (203 cm):
- Between points within the State of Hawaii, the additional oversize baggage fee is $35.00 per oversized piece.
- For Domestic travel that is not wholly within the State of Hawaii, the additional oversize baggage fee is $200.00 for each oversized piece.
- Baggage in excess of the stated dimensions above will not be accepted, except as expressly provided elsewhere in this Rule 18.
- Baggage with an Outside Linear Dimension greater than 62 inches (157 cm), but not exceeding
an Outside Linear Dimension of 80 inches (203 cm):
- Separate Bag Fees for Rechecking Bags Following Any Stopover. When you book a flight containing a Stopover (the connecting time between two flights on a ticket is longer than four hours), you will be required to reclaim your baggage at the Stopover point. If following the Stopover, you recheck your baggage, you will be required to pay the applicable baggage fees for that flight.
- Military Members.
- Leisure Travel. Military members (with active duty U.S. military ID) and their accompanying spouse and dependent children traveling on the same ticketed reservation may each check up to two (2) standard checked bags free of charge. For Military members and their accompanying spouse and dependent children, bags may weigh up to 50 pounds and be up to 62” (linear) each.
- b. Travel Orders. Military members with proof of official government travel orders and their accompanying spouse and dependent children traveling on the same ticketed reservation may each check up to five (5) checked bags free of charge. For Military members on travel orders and their accompanying spouse and dependent children, bags may weigh up to 70 pounds and be up to 80” (linear) each, without incurring additional fees for overweight or oversized baggage.
- Fees for Standard Baggage. A Standard Bag is a checked bag up to 50 pounds (22.5 kg) in
weight with an Outside Linear Dimension that does not exceeds 62 inches (157 cm) and that meets the
general conditions of acceptance in Section (A) of this Rule 18. The following fees will be charged
for Standard Bags.
- DELIVERY AND RECEIPT OF BAGGAGE.
- Delivery. We will deliver your bag to the baggage claim area at the airport indicated on the Baggage Check Tag.
- Receipt. Receipt of baggage by a holder of the Baggage Check Tag without written complaint at the time of delivery is presumptive evidence that the checked baggage and its contents have been delivered to you in good condition and in compliance with this Contract of Carriage.
- SPECIAL ITEMS. (In alphabetical order). All the above provisions remain applicable to the following
special items unless stated otherwise. We will accept the special items listed below upon the terms and
conditions provided for each special item. See Rule 20(B)(1)(k) for checked baggage items that are excluded
from liability.
- Ammunition. Ammunition will be accepted as checked baggage subject to the baggage conditions
and fees set forth in Sections (A) and (B) of this Rule 18 and the following terms and conditions.
You must declare all ammunition in advance of travel. Government Laws at your origin of travel, any
intermediate destination(s), and your final destination may also apply and may impose further
requirements or restrictions on your transport of ammunition. If the transport of ammunition is not
in compliance with or is prohibited by Government Laws, it may be denied acceptance or confiscated,
and you may also be subject to criminal and/or civil liability. You agree to indemnify Hawaiian for
any costs and expenses Hawaiian incurs because of your non-compliance with this Rule 18 or any
Government Laws relating to your transport of Ammunition. All ammunition must be transported as
checked baggage and carried in the baggage compartment of the aircraft, except for ammunition
carried by authorized persons in accordance with Rule 17(E).
- Conditions of acceptance
- You are limited to a maximum of 11 pounds (5 kg) of ammunition. No more than one guest’s ammunition may be contained in a single bag.
- All ammunition must be packed in the manufacturer’s original packaging or securely packed in a fiber, wood or metal container suitable for travel. Furthermore, the ammunition inside the container must be protected against shock and secured against movement.
- All ammunition must be packed separate and apart from any firearm unless the firearm’s case has a designated storage space for ammunition that secures it and protects it from shock and movement.
- Prohibitions
- Loose or “bulk” packaging of ammunition in bags, boxes, or containers is prohibited.
- Ammunition with explosive or incendiary projectiles is prohibited.
- Ammunition may not be transported in clips or magazines. This requirement does not apply to law enforcement personnel with proper documentation and US Military personnel on official orders with proper documentation.
NOTE: Advance arrangements must be made for any Military unit movement involving the transport of ammunition.
- Conditions of acceptance
- Animals (Live). See Rule 10: Service Animals and Support Animals and Rule 19: Acceptance of Dogs, Cats, and Birds for Travel.
- Antlers. Antlers will be accepted as checked baggage only if:
- The size of the aircraft and load conditions allow them
- The antlers are packed in a cooler or protective case and any skulls must be wrapped to protect antler tips
- The antlers are free of blood, flesh, or residue
- The linear dimensions (total length + width + height) for the antlers do not exceed 120 linear inches
- The customer signs a liability release form
- Archery Equipment. Archery equipment will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Baseball Equipment. Baseball equipment will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Bicycles. We will accept non-motorized touring or racing bicycles with single seats and
bicycles with tandem seats upon the following terms and conditions.
- Conditions of Acceptance. The following conditions of acceptance apply to bicycles.
- Total weight of the bicycle (including its case) must not exceed 100 pounds (45 kg).
- Handlebars must be turned side-ways and protruding pedals must be removed unless enclosed in plastic foam other protective materials.
- Bicycles and any bicycle accessories should be enclosed in a cardboard bike box or hard-sided case, unless qualifying as a Standard Bag.
- Any sealed box, hard-sided, or soft-sided case, containing a bicycle, and/or bicycle accessories, that has an Outside Linear Dimension greater than 62 inches (157 cm) and less than 115 inches (292 cm), is referred to as a “Bicycle Case.”
- A liability release form must be signed upon checking in a Bicycle Case
- Acceptance of a Bicycle Case is subject to space availability and may be further conditioned upon aircraft size and load conditions.
- We are not responsible for the ground delivery of any Bicycle Case not accommodated on the flight for which it was accepted as checked baggage.
- Bicycle Case Charges. You will be charged a fee for each Bicycle Case, which is in lieu of
the Standard Bag fee, as follows:
- For ticketed travel between points within the State of Hawaii: $25.00.
- For ticketed travel between the State of Hawaii and any point not within the State of Hawaii: $100.00.
NOTE: The Bicycle Case fee is payable regardless of whether or not you would have incurred a Standard Bag fee.
NOTE: Any checked baggage containing a bicycle and/or bicycle parts that qualifies as a Standard Bag is only subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Bicycle Case Charges– Excess Weight. You will be charged a total per Bicycle Case fee,
which is in lieu of any other Bicycle Case charges, if your Bicycle Case exceeds 50 pounds
(22.5 kg) as follows:
- If your Bicycle Case weight is 51 – 70 pounds (23 – 31.5 kg), you will
be charged a fee as follows:
- Between points within the State of Hawaii: $60.00.
- Between any other points within the USA not wholly within Hawaii: $150.00.
- If your Bicycle Case weight is 71 - 100 pounds (32 – 45 kg), you will be
charged a fee as follows:
- Between points within the State of Hawaii: $120.00.
- Between any other points within the USA not wholly within Hawaii: $250.00.
- If your Bicycle Case weight is 51 – 70 pounds (23 – 31.5 kg), you will
be charged a fee as follows:
- Conditions of Acceptance. The following conditions of acceptance apply to bicycles.
- Boogie Boards and Skim Boards. Boogie boards and skim boards will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Bowling Equipment. Bowling equipment will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Canoe Paddles. Canoe paddles will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Child Restraint Seats, Booster Seats, and Strollers. Child restraint seats, booster seats, and strollers will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18. However, for each child traveling with you that uses a child restraint seat, booster seat, and/or stroller, we will allow you to check in one of each such items the child uses, free of charge.
- Dry Ice as Checked Baggage. The total amount of dry ice that may be carried per guest is 5.5
pounds (2.5 kg), whether as carry-on baggage or checked baggage. You may carry up to 5.5 pounds (2.5
kg) of dry ice in checked baggage when used to refrigerate perishables subject to the baggage
conditions and fees set forth in Sections (A) and (B) of this Rule 18, and the following conditions:
- you must identify the package to one of our representatives upon your initial check in;
- you clearly mark or label the package “Dry Ice” or “Carbon Dioxide Solid” and include the weight of the dry ice; and
- the package the dry ice is contained in must allow for the release of gas pressure during transport.
- Firearms. Firearms will be accepted as checked baggage subject to the baggage conditions and
fees set forth in Sections (A) and (B) of this Rule 18, and the following terms and conditions.
Please note that regulations at your origin of travel, any intermediate destination(s) and your
final destination may also apply and may impose further requirements or restrictions on your
transport of any firearm. If your firearm is not in compliance with or is prohibited by Government
Laws, it may be confiscated or denied acceptance and you may also be subject to criminal and/or
civil liability. All references to “firearms” in this Contract of Carriage include
firearm parts.
- You must declare all firearms in advance of travel.
- You must remove all magazines and clips from all firearms.
- All magazines and clips must be empty. See Rule 18(D)(1)(b)(iii) for an exception for certain law enforcement and Military personnel.
- You agree to indemnify Hawaiian for any costs and expenses Hawaiian incurs because of your non-compliance with this Section (D)(11) or any Government Laws relating to the transport of your firearm.
- Firearms must be unloaded and packed in a commercial hard-sided case manufactured specifically for the type of firearm.
- The container must be locked with a key or lock combination which should remain in your possession to prevent unauthorized access to the firearm.
NOTE: ALL FIREARMS MUST BE CHECKED-IN AS BAGGAGE AND TRANSPORTED IN THE BAGGAGE COMPARTMENT OF THE AIRCRAFT, EXCEPT AS MAY BE CARRIED BY AUTHORIZED PERSONS IN ACCORDANCE WITH RULE 17(E).
NOTE: ADVANCE ARRANGEMENTS MUST BE MADE FOR ANY MILITARY UNIT MOVEMENT INVOLVING THE TRANSPORT OF FIREARMS.
- Fishing Equipment. Fishing equipment will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18. We will accept fishing poles up to 115 inches (292 cm) in length on any Hawaiian operated flight as a Standard Bag, subject to any overweight baggage fees, provided they are contained in a PVC, cardboard, or hardcovered case.
- Football Equipment. Football equipment will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Golfing Equipment. Golf equipment will be accepted as checked baggage subject to the baggage
conditions and fees set forth in Sections (A) and (B) of this Rule 18, and the following terms and
conditions:
- We are not liable for, and you will be required to sign a liability release form at the time of check in for, any golfing equipment not contained in a hard-shell case.
- We will waive the oversize baggage fees of Section (B)(3) of this Rule 18 for a golf bag or hard-shell case that exceeds an Outside Linear Dimension of 62 inches (157 cm). However, any golf bag or hard-shell case with an Outside Linear Dimension of more than 115 inches (292 cm) is not allowed.
- Hockey/Lacrosse Equipment. Hockey/Lacrosse equipment will be accepted as checked baggage
subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18, and
the following terms and conditions:
- We are not liable for, and you will be required to sign a liability release form at the time of check n for, any hockey/lacrosse equipment not packaged in a rigid and/or hard-shell container specifically designed for shipping.
- We will accept any hockey/lacrosse equipment baggage item that includes at least one hockey or lacrosse stick as a Standard Bag provided that the Outside Linear Dimension is not more than 115 inches (292 cm), subject to any overweight baggage fees.
- Musical Instruments. Musical instruments qualifying as a Standard Bag as set forth in
Section (B)(1) of this Rule 18 will be accepted accordingly, provided you also meet the conditions
of Sections (D)(16)(d) – (f) below of this Rule 18. For musical instruments not qualifying as
a Standard Bag, the following terms and conditions apply.
NOTE: Any (i) separately packaged items and each additional musical instrument and (ii) any other item included with your musical instrument causing your musical instrument to exceed the standard baggage size or weight requirements, will be treated as separate items and will be subject to any applicable baggage fees.
- The Outside Linear Dimension of the musical instrument (including the case) does not exceed 150 inches (381 cm) or the applicable size restrictions for the aircraft.
- The weight of the musical instrument (including the case) does not exceed the lesser of (i) 165 pounds (74.5 kg) or (ii) the applicable weight restrictions for the aircraft.
- Your musical instrument may be subject to a visual inspection for any pre-existing damage.
- Your musical instrument must be adequately and suitably packed in a bag or other container to protect it from damage.
- For all string instruments, the strings must be loosened prior to transport.
- Your additional baggage charges on musical instruments not qualifying as a Standard Bag are
as follows:
- Musical instrument is 51-70 pounds (23 – 31.5 kg):
- Between points within the State of Hawaii, the additional overweight baggage fee is $35.00 per overweight piece.
- For Domestic travel that is not wholly within the State of Hawaii, the additional overweight baggage fee is $50.00 per overweight piece.
- Musical instrument is 71-165 pounds (32 – 74.5 kg):
- Between points within the State of Hawaii, the excess additional overweight baggage fee is $70.00 per overweight piece.
- For Domestic travel that is not wholly within the State of Hawaii, the total additional overweight baggage fee is $200.00 per overweight piece.
- Musical instrument with an Outside Linear Dimension greater than 62 inches (157 cm),
but not exceeding an Outside Linear Dimension of 150 inches (381 cm):
- Between points within the State of Hawaii, the additional oversize baggage fee is $35.00 per oversized piece.
- For Domestic travel that is not wholly within the State of Hawaii, the additional oversize baggage fee is $100.00 for each oversized piece.
- Musical instrument is 51-70 pounds (23 – 31.5 kg):
- Paintball and Airsoft Guns. Paintball and airsoft guns will be accepted as checked baggage
subject to the baggage conditions and fees set forth in Sections (A) and (B) above of this Rule 18
and the following terms and conditions. Please note that regulations at your origin of travel, any
intermediate destination(s), and your final destination may also apply and may impose further
requirements or restrictions on your transport of any paintball or airsoft guns. If your paintball
or airsoft gun is not in compliance with or is prohibited by Government Laws, it may be denied
acceptance, or confiscated, and you may also be subject to criminal and/or civil liability.
- You must declare all paintball and airsoft guns and parts in advance of travel.
- You agree to indemnify Hawaiian for any costs and expenses Hawaiian incurs because of your non-compliance with this Section (D)(17) or any Government Laws relating to the transport of any paintball and airsoft guns.
- CO2 or other gas tank must be removed and must be empty.
- Barrel and hopper must be removed.
- Hopper or magazine, as applicable must be empty.
- Paintball or airsoft gun must be placed inside a case suitable for travel.
- Scuba Diving Equipment. Scuba diving equipment will be accepted as checked baggage subject
to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18 and the
following terms and conditions:
- You must notify and make available for inspection by Hawaiian personnel any tanks you intend to check through as baggage.
- The regulator valve must be completely disconnected from any tank and the tank must be open and not sealed (i.e. has an open end) that allows for a visual inspection of the empty tank. No sealed tank or any tank with an attached regulator will be permitted, regardless of any pressure gauge reading.
- Skateboards. Skateboards will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18.
- Skiing Equipment. Skiing equipment will be accepted as checked baggage subject to the baggage
conditions and fees set forth in Sections (A) and (B) of this Rule 18, and the following terms and
conditions:
- We are not liable for, and you will be required to sign a liability release form at the time of check in for, any skiing equipment not packaged in a rigid and/or hard-shell container specifically designed for shipping.
- We will accept any skiing equipment baggage item that includes a pair of skis as a Standard Bag provided that the Outside Linear Dimension is not more than 115 inches (292 cm), subject to any overweight baggage fees.
- Snowboard Equipment. Snowboard equipment will be accepted as checked baggage subject to the baggage conditions and fees set forth in Sections (A) and (B) of this Rule 18. For any Snowboard that exceeding 72 inches (182 cm) in length, Section (D)(22) below of this Rule 18 applies.
- Surfboards, Kiteboards, Paddleboards, and Wakeboards. We will accept surfboards, kiteboards,
paddleboards, and wakeboards upon the following terms and conditions. When packaged together,
one “Board Item” will count as one bag containing one or more surfboards, kiteboards,
paddleboards, and/or wakeboards, and reasonable packing materials to prevent board damage. Each
Board Item is subject to the additional terms and conditions stated below.
NOTE: Any separately packaged items and each additional piece of equipment or other item included with your Board Item will be treated as a separate item and will be subject to any applicable baggage fees.
- Conditions of acceptance.
- We will not accept any Board Item weighing more than 100 pounds (45.4 kg).
- We will not accept any Board Item greater 115 inches (292 cm) in length.
- Your board(s) may be subject to a visual inspection for any pre-existing damage.
- Your board(s) must be adequately and suitably packed in a bag or other container to protect your board(s) from damage.
- Board fin(s) must be removed or well-padded and protected from damage or from causing damage to other bags.
- Transportation is subject to space availability and you agree that Hawaiian is not liable for any such delays, nor for ground delivery of your Board Item at your destination, resulting from Hawaiian being unable to accommodate your Board Item on the flight for which it was accepted as checked baggage.
- Conditions of acceptance.
- Fees. You will incur the following baggage charges on each Board Item in lieu of the baggage
fees set forth in Section (B) of this Rule 18:
- Between points within the State of Hawaii:
Board Items Per Piece Charge (Each way) Items up to 50 pounds (23 kg) $25.00 Items 51-70 pounds (23-32 kg) $60.00 Items up to 71-100 pounds (32-45 kg) $95.00 Items over 100 pounds (45+ kg) Not accepted - Between any other points within the USA not wholly within Hawaii:
Board Items Per Piece Charge (Each way) Items up to 50 pounds (23 kg) $75.00 Items 51-70 pounds (23-32 kg) $125.00 Items up to 71-100 pounds (32-45 kg) $275.00 Items over 100 pounds (45+ kg) Not accepted
- Between points within the State of Hawaii:
- Ammunition. Ammunition will be accepted as checked baggage subject to the baggage conditions
and fees set forth in Sections (A) and (B) of this Rule 18 and the following terms and conditions.
You must declare all ammunition in advance of travel. Government Laws at your origin of travel, any
intermediate destination(s), and your final destination may also apply and may impose further
requirements or restrictions on your transport of ammunition. If the transport of ammunition is not
in compliance with or is prohibited by Government Laws, it may be denied acceptance or confiscated,
and you may also be subject to criminal and/or civil liability. You agree to indemnify Hawaiian for
any costs and expenses Hawaiian incurs because of your non-compliance with this Rule 18 or any
Government Laws relating to your transport of Ammunition. All ammunition must be transported as
checked baggage and carried in the baggage compartment of the aircraft, except for ammunition
carried by authorized persons in accordance with Rule 17(E).
NOTE: Any separately packaged items and each additional piece of equipment or other item included with your Board Item will be treated as a separate item and will be subject to any applicable baggage fees.
- Conditions of acceptance.
- We will not accept any Windsurfing Item weighing more than 100 pounds (45 kg).
- We will not accept any Windsurfing Item greater 115 inches (292 cm) in length.
- Your equipment may be subject to a visual inspection for any pre-existing damage.
- Your equipment must be adequately and suitably packed in a bag or other container to protect it from damage.
- Board fin(s) must be removed or well-padded and protected from damage or from causing damage to other bags.
- Transportation is subject to space availability and you agree that Hawaiian is not liable for any such delays, nor for ground delivery of your Windsurfing Item at your destination, resulting from Hawaiian being unable to accommodate your Windsurfing Item on the flight for which it was accepted as checked baggage.
- Fees. You will incur the following additional baggage charges on each Windsurfing Item in addition
to any baggage allowance fees set forth in Section (B) of this Rule 18:
- Between points within the State of Hawaii: $35.00 per Windsurfing Item.
- Between any other points within the USA not wholly within Hawaii: $100.00 per Windsurfing Item.
- Regulatory restrictions. We will not accept as checked baggage or carry-on baggage, and you are
prohibited from checking-in or carrying aboard, any article which is listed in the DOT hazardous materials
regulations (49 CFR 171-177), the International Civil Aviation Organization Technical Instruction for the
Safe Transport of Dangerous Goods by air, and/or the IATA Dangerous Goods Regulations (See Section (D)(10)
of this Rule 18 for exception for dry ice). In addition, we will not accept, and you are prohibited from
providing, any item for carriage either as a carry-on baggage or as checked baggage that may be deemed
unacceptable by TSA, DOT, FAA or any government agency or that may be in violation of any Government Law.
NOTE: Some items that are restricted from checked baggage and carry-on baggage may be transported via our cargo operations, subject to any legal, regulatory, or other restrictions. Please check separately with our cargo department for more information at HawaiianAirCargo.com or by calling us at 1-877-HA-CARGO (422-2746).
- Representative List of Restricted Items. Common items used every day may seem harmless. However, when
transported in an aircraft, they can become dangerous or noxious. Below are examples of restricted hazardous
items that are strictly prohibited in both checked baggage and carry-on baggage unless an exception is
stated. Please note that this list is not meant to be a complete and comprehensive list of restricted items.
Even if an item is not listed below, it may still be hazardous and may be restricted from transport by
Hawaiian.
- Items that interfere with avionics and other equipment, such as:
- Powerful magnetized materials are prohibited.
- Swingless golf clubs are prohibited.
- Flammable or combustible items, such as:
- Camping stoves and heating devices (new, used, cleaned, purged) are prohibited.
- Cannisters for fuel (new, used, cleaned, purged) are prohibited.
- Canned compressed gasses (e.g., oxygen) are prohibited.
- Fire dance apparatuses (new, used, cleaned, purged) are prohibited.
- Explosives, munitions, fireworks, and flares are prohibited.
- Gas, flammable liquid, or fuel of any kind (e.g., lighters, heating fuels, lighter refills,
and lighter fluid) are prohibited.
- Exception 1: One common lighter (butane or absorbed liquid) OR one book of safety matches may be carried in the aircraft cabin without special packaging.
- Exception 2: Up to two fueled lighters are permitted in checked baggage if properly packaged in special DOT-approved containers.
- Flammable solids (e.g., strike-anywhere matches, Sterno, and articles which are easily
ignited) are prohibited.
- Exception 1: One common lighter (butane or absorbed liquid) OR one book of safety matches may be carried in the aircraft cabin without special packaging.
- Substances which on contact with water emit flammable gases are prohibited.
- Any internal combustion engines (e.g., gas-powered chainsaws, weed-eaters, blowers, and similar items) are prohibited.
- Engine or car parts that may be deemed flammable, combustible, or explosive are prohibited.
- Powder-actuated cartridges are prohibited.
- Individual self-heating pouches, packs, or containers (e.g., MREs/Meals Ready to Eat, food heating pouches, self-heating hand/toe warmers, self-heating beverage containers, flameless meal products such as HeaterMeals, etc.) are prohibited.
- Batteries and Electronics
Electronics that are lithium or lithium-ion battery operated can be dangerous under some conditions. Variations in temperature and pressure during a flight can cause these batteries to overheat and ignite or explode. Electronics including drones that are lithium or lithium-ion battery operated. Lithium and lithium-ion batteries can overheat and ignite or explode. Electronics that are lithium or lithium-ion battery operated and exceed the regulatory limits are prohibited, other than for (i) certain permitted assistive devices like electric wheelchairs and (ii) certain other items pursuant to an exception stated below. The following are some common examples of prohibited and non-prohibited items and permitted exceptions:- Drones
Lithium Drones are permitted if all power sources are removed and packed as stated in of Sections (F)(2)(c)(vii) below of this Rule 18 and do not exceed regulatory limits. - E-cigarettes or Electronic Smoking Devices
E-cigarettes or electronic smoking devices are prohibited in checked baggage. Electronic smoking devices shall only be permitted in the guest’s carry-on baggage. - Tasers and Other Electroshock Weapons
Tasers and other electroshock weapons are prohibited, unless carried onboard the aircraft by law enforcement personnel who have met the requirements of Rule 17(E). - Recreational Self-Propelled Vehicles or Devices
Recreational self-propelled vehicles or devices, including but not limited to, smart balance wheels and boards; airboards and skateboards; battery-assisted bicycles such as e-bikes; riding or motorized suitcases; self-balancing wheeled devices; wheeled vehicles or motorcycles; and electronically powered scooters are prohibited. - Smart Bags, Smart Luggage
Any suitcase, roller-board, backpack, etc. that has a lithium battery powered bank installed is considered a Smart Bag or Smart Luggage. Smart Bags are accepted as checked baggage only if the battery can be removed without the use of a tool.- Carry-on: Smart Bags featuring removable batteries may be carried on and stored in the overhead bin if they remain turned off for the duration of the flight.
- Checked: Smart Bags featuring removable batteries may be checked in if the battery is removed prior to check in. The detached battery must be carried in the cabin and must have its terminals isolated to prevent a short circuit.
- Lithium-Ion Batteries and Electronic Devices
Battery items marked with a “Y” are PERMITTED as noted. Battery items with a “N” are PROHIBITED from your carry-on and/or checked baggage.Battery Type Carry-On Checked Baggage Lithium-ion (small1) In equipment Spare In equipment Spare Y Y* Y N 1Rated at 100 watt-hours or less per battery. No more than two (2) spares per person. As used in small consumer electronics, such as cell phones, tablets, cameras, PDAs, and laptops. Lithium-ion (larger2) Y Y* Y N 2Rated at more than 100 watt-hours, but not to exceed 160 watt-hours. No more than two (2) spares per person. Lithium Metal3 Y Y* Y N 3Two (2) grams or less lithium content, non-rechargeable batteries. As used in small consumer electronics, such as cameras, LED flashlights, etc. *When protected from damage and short circuit. Spare lithium-Ion Batteries
You may bring spare lithium batteries for devices such as laptops, cell phones and cameras, in carry-on baggage only. This also includes external battery chargers (portable rechargers) containing a lithium-ion battery. Guests are limited to no more than two (2) spares per person, not to exceed 160 watt-hours. Spare batteries must be packed with terminals covered/insulated to prevent short-circuiting. Original retail packaging is sufficient, or if not in original packaging, the terminals must be covered with non-conductive tape (e.g., electrical tape, vinyl tape). Spare batteries must be kept away from metal objects, such as coins, keys, and jewelry.Spare lithium batteries of any type, including external battery chargers (portable rechargers) containing a lithium-ion battery, may not be placed in checked baggage because of the potential fire hazard. You may check bags that contain lithium batteries only if they are installed in the electronic devices. Damaged batteries will not be accepted for transport.
For important details regarding the safe transportation of batteries/battery-powered devices while flying, please visit faa.gov .
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- Drones
- Toxic Gases or Biohazardous Materials.
- Mercury or oxidizing substances are prohibited.
- Self-defense spray including but not limited to pepper spray and mace are prohibited.
- Vaccines are generally prohibited without prior approval by Hawaiian. For the safety of our employees and guests, we may evaluate multiple elements before approving any specific vaccine for transport, including, for example, (i) the vaccine component itself, (ii) the adequacy of any packaging and (iii) the quantity of any dry-ice necessary for transport, if applicable. Notwithstanding this general prohibition, U.S. Government-approved COVID-19 vaccines may be carried on board our aircraft, provided, however, that the vaccines are properly identified, adequately packaged and do not otherwise violate any other terms and conditions of this Domestic Contract of Carriage.
- Substances which on contact with water emit toxic or noxious gases are prohibited.
- Corrosive or Noxious Materials.
- Any item that may be a corrosive substance or, in the opinion of HA, may cause damage to the aircraft is prohibited.
- Acids, alkalis, and wet cell batteries are prohibited except as provided in Rule 9: Wheelchairs and Other Assistive Devices.
- Saltwater samples and/or any specimens contained or transported in salt water are prohibited.
- Paints - any water or oil-based paints, except for small tubes for individual use are prohibited.
- Fermented fish sauces of all types regardless of packaging are prohibited.
- Nail polish and remover, except for small quantities for individual use, are prohibited.
- Miscellaneous Prohibited Items.
- Briefcases and attaché cases installed with alarm devices are prohibited.
- Styrofoam containers (unless packed inside an outer container or box) are prohibited.
- Spare light bulbs except those that are energy efficient and in retail packaging sufficient to prevent breakage and intended for personal or home use are prohibited.
- LED decorative lights are prohibited unless they are (i) sufficiently packaged to prevent breakage and (ii) not attached to any flammable item or power source.
- Tires meant for road, recreational, or terrain vehicles, are prohibited. Standard bicycle tires are not prohibited.
- Wet ice except if in sealable drink containers carried on board the aircraft for immediate consumption is prohibited.
- Items that interfere with avionics and other equipment, such as: